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Digital Senior Product Delivery Associate

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: JPMorgan Chase & Co.
Full Time position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
Job Description & How to Apply Below

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Digital Product Enablement, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities
  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
  • Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
  • Develops, articulates, and executes clear product requirements that align with customer needs and business goals;
    Translates strategic objectives into actionable plans and deliverables
  • Conducts in-depth product analysis using robust data insights;
    Tracks key metrics, identifies trends, and informs strategic decisions through advanced SQL querying, RDBMS expertise, and visualization tools (e.g., Tableau)
  • Authors detailed requirements (Jira Deliverables, Epics, Stories), captures process flows, and documents user pain points to inform product enhancements
  • Designs and solutions new features, analyzes data models, assesses upstream/downstream impacts, and support configuration/customization changes in tools as needed
  • Tests new features to ensure product quality, with a focus on data integrity and reliability
  • Leads daily Scrum calls and product refinement sessions, demonstrating strong communication and presentation skills;
    Engages with stakeholders to share user insights, identifies new product opportunities, and drives consensus through data-driven analysis
  • Partners with UX, development, QA, and release management teams to user-centric design, process improvements, and successful product delivery
  • Reviews and translates text and documentation in English and Spanish
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated performance in either product management or relevant domain area
  • Experience executing operational management and change readiness activities
  • Experience in product deployment processes
  • Strong analytical, communication, and problem-solving skills; creative thinker and problem solver
  • Advanced knowledge of the product development life cycle and agile methodologies (including Kanban), with experience leading product activities from discovery to delivery
  • Proficiency in data visualization and analysis tools such as Tableau, and experience writing Jira epics and user stories for agile product development
  • Demonstrated experience working in cross-functional teams, with a solid background in testing, release management, and driving improvements in product delivery
  • Excellent multitasking ability to coordinate multiple projects, meeting both scheduled and unscheduled deadlines
  • Excellent oral and written communication and presentations skills across various stakeholders and senior management; ability to synthesize large amounts of information, summarize key concepts and articulate relevant issues to senior management
  • Ability to deal with different stakeholder groups to elicit business requirements, processes and data trends
Preferred qualifications, capabilities, and skills
  • Developed knowledge of the product development life cycle
  • Bachelor’s or master’s degree in computer science, engineering, business administration, or a related
  • Proficiency is speaking, reading, and writing in Spanish
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Position Requirements
10+ Years work experience
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