IT Business Analyst

USG is an industry-leading manufacturer of building products and innovative solutions. For over 125 years, Chicago-based USG has developed award-winning wall, ceiling, flooring, sheathing, and roofing products that enable customers to build outstanding spaces where people live, work, and play. With over 8,700 employees across North America and operations around the world, we are steadfastly committed to our core values: safety, innovation, quality, integrity, service, diversity, and efficiency.

We’re big enough that our professionals have the resources to make a difference, yet small enough that you’re not just a number. You’ll work on key initiatives and build strong relationships across the company that will position USG for growth into the future.

USG offers work-life balance, specialist and general/managerial career paths, promotion from within, exceptional benefits, and incredible long-term career opportunities for the right professional. Each year, we have hundreds of employees who celebrate milestone anniversaries with us.

• Collaborate with business stakeholders to gather, document, and analyze business requirements and processes.

• Design and propose solutions that meet business needs while ensuring alignment with company goals and strategies.

• Analyze business data to uncover, opportunities, and ways for improvement.

• Create detailed functional specifications, user stories, and other documentation to support project development and implementation.

• Acts as liaison between the business units and IT.

• Travel may be required.

• Elicitation, analysis, documentation, and validation of business requirements through collaboration with internal and external customers.

• Recording of requirements through creation of user stories and functional specs.

• Refining user stories and estimating them through story points.

• Assess proposed solutions to ensure they meet the business requirements.

• Identifying project-specific risks throughout the development lifecycle.

• Analyze and model existing business processes, and developing new processes that meet the business requirements.

• Contributing to prototype development of user application interfaces.

• Create reports and write queries, then analyze data to provide insights and recommendations.

• Formulate solutions for small to medium projects, participates in projects of all sizes.

• Creation and validation of test scenarios and test cases.

• Execution of unit test cases.

• Coordination of User Acceptance Testing (UAT), then reporting and communicating UAT metrics.

• Execution of UAT test cases.

• Communication of requirements to counterparts within the IT organization.

• Communicating technical constraints, concerns, and other variables identified within IT to the business.

• Creation or supporting the creation of training presentations and SOPs.

• Provide training to business users and counterparts in the IT organization for process changes, projects changes, or day-to-day activities.

• Identifying and defining business needs and areas of improvement.

• Identifying project-specific risks throughout the development lifecycle.

• Creates low complexity project plans with timelines, resolves problems, controls projects, and ensures deadlines and project budgets are met, when defined as project lead.

• Communicates to business constituents in easily understood terms and USG terminology.

• Understands data models.

• Understands project plans and can clearly articulate roles, project goals, and timelines.

• Provides guidance to new and less experienced team members in business analysis skills.

• Bachelors degree in Business, Computer Science or related field.

• A minimum of 5 years of in-depth business experience, with the bulk of that experience serving a business/IT liaison role.

• Experience in business analysis and providing business solutions.

• Basic knowledge of systems development cycles, methodologies, and workflow diagramming.

• Knowledge of business and technical environments.

• Excellent analytical, problem solving,…