Senior Site Reliability Engineer

Our Team

Technology drives our business. Our team is made up of talented software engineers, infrastructure engineers, leaders and UX professionals. We care about technology as a craft and a differentiator. We bring our global products to market with a mix of software, cloud, data centers, infrastructure, design and grit.

Senior Site Reliability Engineer with extensive experience in automation and programming across the software development lifecycle (SDLC). In this role, you will leverage your technical expertise to develop and scale cloud-based solutions. You'll tackle complex challenges, collaborating closely with development and IT operations teams to enhance system visibility, improve communication, and deliver measurable business value. By optimizing feedback loops and building observable systems, you'll drive customer satisfaction and support revenue growth.

This role is based in our Chicago office, and we follow a hybrid policy in order to foster continuous collaboration.

• Responsible for creating and implementing system enhancements that will improve the performance and reliability of the system.
• Leading contributor individually and as a team member, providing direction and mentoring to others.
• Work with a highly skilled team of engineers to scale improvements to the cloud and scale them.
• Own deployment, availability, reliability, and performance of the systems.
• Proactively identify and reduce issues by designing, testing, and implementing software-based solutions.
• Be a strong contributor to development of platform services including architecture, provisioning, configuration, deployment, and support.

• A bachelor's degree in computer science or a related field, with 3 to 5 years of software Dev Ops experience.
• Strong scripting or programming skills for automating repetitive tasks
• Dev Ops (CI/CD, Docker and Terraform) Experience
• Experience architecting and automating cloud-native technologies, deploying applications, and provisioning infrastructure.
• Hands-on Experience with Infrastructure as Code, using Cloud Formation, Terraform, or other tools.
• Experience architecting cloud native CI/CD workflows and tools, such as Code Deploy (AWS)
• Hands-on Experience with microservices and distributed application architecture, such as containers, and/or serverless technology.
• Good Debugging and troubleshooting skills
• Experience with the software development lifecycle and delivery using Agile practices.
• Experience with DB deployment and writing SQL/PLSQL queries

• Financial Health
  • 75% 401k match up to 7%
  • Stock Ownership Potential
  • Company provided life insurance - 1x salary + commission
• Physical Health
  • Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plansand coverages
  • Additional medical Wellness Incentives - up to $300-$600 annual
  • Company-provided long- and short-term disability insurance
• Emotional Health
  • Trust-Based Time Off
  • 6-week Paid Sabbatical Program
  • 6-Week Paid Family Caregiving Leave
  • Competitive 8-24 Week Paid Parental Bonding Leave
  • Adoption Assistance
  • Leadership Coaching & Formal Mentorship Opportunities
  • Annual Education Stipend
  • Tuition Reimbursement
• Social Health
  • Charitable Matching Gifts program
  • Dollars for Doers volunteer program
  • Paid volunteering days