ServiceNow Technical Lead; Director

Position: ServiceNow Technical Lead (Director)
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams and deliver better student outcomes.
Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.
You’ll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability.
Join our team as the expert you are now and create your future.##
** Key Responsibilities
** Guide requirements gathering by collaborating with stakeholders to elicit and translate business, functional, and technical needs into robust solution designs. ##
** Required Qualifications
*** 7+ years in a Service Now Implementation capacity; preferably with an Elite-level Service Now partner (not in an internal role)
* Extensive, progressive experience as a Solution Architect, Technical Consultant, or Lead Developer working with the Service Now platform.

Demonstrated ability to lead and operate in fast-paced, ambiguous environments, providing clarity and structure through technical leadership and a consultative approach.

Strong hands-on knowledge of Service Now modules, including ITSM, ITOM, HRSD, CSM, CMDB, and CSDM.Proven experience architecting and implementing integrations between Service Now and at least two enterprise platforms, with particular emphasis on Workday and/or Oracle integrations (e.g., Oracle Cloud, Oracle eBS, Workday HCM, etc.).Excellent written and verbal communication skills with the ability to present complex technical concepts to non-technical and executive audiences.

Strong analytical and creative problem-solving abilities, with a track record of developing innovative solutions to complex challenges.

Experience with agile methodologies and project management practices. Experience in large-scale consulting environments and transformational projects. Ability to translate ambiguous requirements into actionable architecture and implementation plans. Strong business acumen and the ability to connect technology solutions to broader organizational goals. ##
** Preferred Skills & Attributes
** Experience implementing Service Now solutions in higher education and academic medical centers Proficiency with data modeling, workflow automation, and custom application development on Service Now.

Demonstrated experience mentoring and developing technical talent.
* Recognition:
Be a part of an industry-recognized consulting leader with proven expertise in technology-enabled business transformation.

The estimated base salary for this job is $175,000 - $225,000 USD. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel.

This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $218,750 - $303,750 USD. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs.

The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the…