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AI Engineer IT Consultant

AI Conversation Designer - Lead AI Bot Optimization & CX

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Intercom
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    AI Engineer, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology company is seeking an AI Conversation Designer to enhance the customer experience through effective AI bot management. This role involves driving improvements in AI automation rates, collaborating with various teams, and continuously optimizing AI configurations. The ideal candidate will have at least 3 years of experience managing customer interactions, a proven ability to leverage AI for improvements, and excellent communication skills.

The position offers a competitive salary, flexible paid time off, and comprehensive benefits.
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