SVP, AI Solutions

About Merkle

Merkle, a Dentsu company, powers the experience economy with more than 35 years of expertise in data science, marketing technology, and digital transformation. We work with the world’s leading brands to create customer experiences that drive growth, engagement, and loyalty. As part of Dentsu’s global network, we bring unmatched capabilities in data, technology, and creativity to transform how brands connect with people.

We are seeking a visionary Senior Vice President to lead our AI Solutions practice within the Office of the CTO. This executive role combines strategic leadership, hands‑on innovation, and client‑facing expertise to shape the future of how Merkle delivers AI‑powered transformation to our Fortune 500 clients. As SVP of AI Solutions, you will build and lead the AI branch of our CTO organization, establishing Merkle as the partner of choice for enterprises seeking genuine value from AI investments.

You will drive thought leadership, oversee cutting‑edge prototyping and experimentation, and work directly with clients to architect and deliver bespoke AI solutions that transform their businesses. This is a unique opportunity to influence both client success and Merkle’s strategic direction in AI. You will have direct input into the evolution of our Merkle AI platform solutions, connecting our teams, capabilities, and clients through intelligent technology.

• Strategic AI Leadership and Vision
  • Collaborate with the CTO to define and execute the comprehensive AI strategy for Merkle’s Office of the CTO, aligning technology innovation with business outcomes.
  • Establish Merkle’s position as the industry leader in AI‑powered customer experience transformation.
  • Drive development of proprietary AI solutions and methodologies that differentiate Merkle in the marketplace.
  • Build strategic partnerships with leading AI technology providers to enhance our solution ecosystem.
  • Contribute to Merkle’s AI platform strategy, ensuring seamless integration across our service offerings.
• Client Transformation and Business Development
  • Serve as trusted AI advisor to C‑suite executives at Fortune 500 companies.
  • Lead complex, high‑value AI transformation engagements with direct billable responsibility.
  • Architect comprehensive AI solutions that bridge the gap between technology potential and business reality.
  • Design and deliver compelling pitches and demonstrations that showcase AI’s transformative potential.
  • Develop business cases and ROI models that justify enterprise AI investments.
  • Guide clients through organizational change management as they adopt AI‑powered operations.
• Innovation and Solution Development
  • Lead hands‑on prototyping and experimentation initiatives that push the boundaries of AI applications.
  • Oversee development of industry‑specific AI solutions addressing unique challenges in retail, financial services, healthcare, and manufacturing.
  • Champion integration of emerging AI technologies including generative AI, agentic systems, and advanced analytics.
  • Ensure seamless integration with enterprise platforms (Salesforce, Adobe, Microsoft, AWS, Google Cloud).
  • Drive research and development initiatives that keep Merkle at the forefront of AI innovation.
• Cross‑Functional Collaboration
  • Partner with Tech Strategy teams on AI integration during strategic road‑mapping initiatives.
  • Collaborate with Growth Architects to create compelling business cases and validate AI solutions.
  • Lead AI thought leadership initiatives and knowledge sharing across the organization.
  • Support internal workforce enablement and AI adoption programs.
  • Provide pitch support through on‑site presentations and demo environment development.
  • Work closely with practice area leads to embed AI capabilities across all service lines.
• Team Leadership and Development
  • Build and lead a high‑performing team of AI specialists, data scientists, and solution architects.
  • Foster a culture of innovation, continuous learning, and operational excellence.
  • Establish centers of excellence for AI‑driven transformation capabilities.
  • Drive recruitment and development of top AI talent.
  • Mentor and develop the next generation of AI leaders.
  • Manage…