Associate Principal, Quality Assurance at OCC – Chicago – S Franklin

Associate Principal, Quality Assurance at OCC – Chicago – 125 S Franklin, United States

PLEASE NOTE:

THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP.

This role will be responsible for designing, developing, and maintaining reporting and monitoring solutions that support QA processes. The role will collaborate with cross-functional teams to identify automation needs and reporting needs to monitor and support governance processes, analyze data, and generate reports, and dashboards using Tableau, Alteryx, and Excel.

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

• Collaborate with QA team members, developers, and other stakeholders to understand monitoring reporting requirements and deliver solutions that meet business needs.
• Execute, Maintain, and enhance python automation scripts as part of quality assurance monitoring.
• Develop and maintain QA data reports, dashboards, and visualizations to monitor key performance indicators and quality metrics using Tableau.
• Collect, analyze, and interpret data from various sources to identify trends, patterns, and anomalies.
• Connect to various data sources such as Jira and Spria Test and prepare data for analysis.
• Monitor the performance of Tableau reports and Alteryx workflows, identifying and resolving issues.
• Ensure workflows are efficient and can handle large datasets.
• Ensure data accuracy, consistency, and integrity in all reports and dashboards.
• Apply best practices in data visualization to enhance user experience and report usability in Tableau.
• Optimize performance to ensure timely and accurate delivery of Tableau reports.
• Conduct regular audits of QA data to ensure compliance with industry standards and company policies.
• Generate ad-hoc reports and perform data analysis to support decision making processes.
• Establish and successfully manage relationships with clients as assigned.
• Report and elevate issues to management as needed.
• Document processes, best practices, and user guides as needed.
• Stay updated with the industry’s best practices and advancements in data reporting and analysis tools.
• Perform other duties as assigned.

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary functions.

• Bachelor’s Degree (or equal experience) in Computer science, Data Analytics, or related field.
• Proven working experience in data analysis, reporting, and visualization in Tableau and Alteryx within a professional setting.
• Strong proficiency in SQL and experience with data querying and manipulation.
• Experience in data blending, preparation, and transformation.
• Strong skills in data visualization tools such as Tableau, Power BI, Alteryx, or similar platforms.
• Familiarity with statistical analysis tools and techniques.
• Experience with QA processes, software testing, change control management, test planning management, quality control process, methodologies. And management systems.
• Excellent analytical and problem-solving skills.
• Exemplary verbal and written communication skills.
• Excellent client-facing and internal communication skills.
• Solid organizational skills include attention to detail and multi-tasking skills.
• Strong interpersonal skills and core values include a positive attitude, balance, creativity, determination, and teamwork.
• Self-starter with the ability to identify need for and develop processes and materials.

• Tableau:
  Report and dashboard development, data visualization, best practices, performance optimization.
• SQL:
  Query writing, data manipulation.
• Strong Experience in SQL and Python.
• Alteryx:
  Workflow development, data preparation, automation, and optimization.
• Data analysis, problem-solving, and critical thinking.
• Experience with tools like Jira, Zephyr, Confluence, Spira Test, Selenium, or HP ALM.
• ETL tools such as Alteryx and reporting tools such as Tableau.
• Strong understanding of CI/CD pipelines and tools such as Jenkins, Git Hub, Git Lab CI, or Azure Dev Ops.
• Familiarity with…