CRM Solutions Architect

Overview

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. As a CRM Solutions Architect, your primary responsibility is to design scalable, innovative solutions for clients, leveraging Hub Spot CRM as a central component within a broader front‑office ecosystem. This involves integrating systems, architecting data flows, and creating adaptable solutions that align with clients’ existing technology stacks and business processes.

• Understand client requirements and design effective solutions using the Hub Spot platform.
• Collaborate with cross‑functional teams to define architecture and scope of projects.
• Create comprehensive documentation including requirements, functional specifications, and data models.
• Lead complex technology configuration projects and mentor junior team members.
• Conduct technology audits and provide recommendations for improvement.
• Define success metrics and reporting requirements for technology solutions.
• Stay up‑to‑date with the latest technology features and communicate changes internally and to clients.
• Assist with data migration projects and conduct quality assurance testing.
• Drive team certifications and provide technology training to internal staff.

• Experience with Hub Spot or transferable expertise from other technology platforms or system architecture roles.
• Relevant tertiary qualification (e.g., Computer Science, Information Systems, Industrial Engineering).
• Experience in a digital/technical agency or consultancy in a consulting/specialist role working with clients throughout the whole process (consulting, solution building, implementation, and training).
• Extensive ability to read, understand, and compile technical documentation (API documentation, ERD, functional specifications, etc.).
• Sound knowledge of big data.
• Experience with integrating systems, leveraging APIs, or building custom solutions.
• Excellent command of English, with exceptional writing and communication skills.

• Innovative and driven by an entrepreneurial spirit.
• Outstanding interpersonal skills, able to work independently or collaboratively.
• Emotionally intelligent and displaying maturity.
• Sleek enthusiasm and deep passion for your work.
• Impeccable attention to detail and meticulousness.
• Focused on delivering quality results at all times.

$/yr - $/yr

Mid‑Senior level

Full‑time

Consulting

Advertising Services

Chicago, IL

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