More jobs:
Software Applications Consultant
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-02-16
Listing for:
JBT Corporation
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Hybrid locations:
US - Chicago, ILtime type:
Full time posted on:
Posted Todayjob requisition :
20669
The Software Applications Consultant II is a technical role within Marel Software Service responsible for delivering, configuring, and supporting Marel AXIN software solutions for customers. The role leads delivery and configuration activities for Level 1 projects and contributes to Level 2 project teams as required.
This position provides on site and remote technical services, including system configuration, deployment, upgrades, maintenance, and issue resolution. The consultant is accountable for delivering well documented Level 1 solutions, supporting ongoing customer operations, and fulfilling Service Level Agreement obligations.
Key responsibilities include configuring and deploying Marel software according to documented specifications, providing customer and internal user training, supporting software integrations and device connectivity, troubleshooting technical and network related issues, and creating knowledge base documentation for configurations and known issues.
The role requires strong technical capability, customer service orientation, and the ability to work effectively across project teams and customer environments. The position involves frequent travel, averaging approximately 70 percent, to support on site customer delivery and service needs.
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