Systems Engineer

About Com Psych

Com PsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our Guidance ResourcesⓇ and Absence ResourcesⓇ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide, touching more than 160 million lives across 200 countries.

Visit  to find out why 40% of the Fortune 500 choose Com Psych for their mental health and absence management needs.

We are seeking a highly skilled Systems Engineer with extensive experience in Windows products and Azure to join our IT team. The ideal candidate will play a critical role in managing, supporting, and enhancing our IT infrastructure, with a heavy emphasis on troubleshooting Windows systems, Active Directory, M365 products, and Azure. This role demands a deep understanding of Windows environments, commonly used corporate applications, and a solid background in VMware.

Familiarity with Linux systems is a plus.

• esign, implement, and manage Windows-based infrastructure solutions.
• Troubleshoot and resolve complex issues in Windows systems, Active Directory, M365 products, and Azure to ensure high availability and performance.
• Maintain and optimize Azure cloud services, ensuring scalability, security, and performance.
• Provide support for commonly used corporate applications, ensuring smooth operations and quick resolution of issues.
• Manage and deploy patches to Windows OS systems using SCCM.
• Manage SAN storage devices.
• Assist with support of VMware environments, including virtual machine creation and maintenance.
• Collaborate with cross-functional teams to ensure IT infrastructure aligns with other IT and business units.
• Monitor system performance and troubleshoot issues to minimize downtime.
• Manage backups and business continuity solutions.
• Implement and cable new hardware, i.e., servers, storage, etc.
• Document systems configurations, processes, and procedures for future reference and training.
• Stay updated with the latest industry trends and best practices to recommend innovative solutions.
• Other tasks as required.

• Minimum of 7 years of experience as a Systems Engineer or in a similar role.
• Strong knowledge and troubleshooting skills of Windows and related back-offices technologies.
• Strong expertise in Windows Server (2016, 2019, or later), Active Directory, and M365 products.
• Hands-on experience with Azure cloud services, including but not limited to Azure Active Directory, Azure Virtual Machines, and Azure Storage.
• Proficient in VMware environments.
• Proficient in networking and troubleshooting (DNS, DHCP, TCP/IP).
• Experience in automating tasks using Power Shell or other scripting languages.
• Excellent problem-solving skills and the ability to work independently or as part of a team.
• Strong communication skills to interact with technical and non-technical stakeholders.
• Ability to manage his tasks with emphasis on efficiency and timely delivery of tasks.
• Must occasionally travel to data centers to install, wire and configure systems.
• Participation in an on-call rotation.

Preferred Qualifications:

• Working knowledge of Windows environments.>
• Experience with Azure and M365 administration and support.
• Certifications such as Microsoft Certified:
  Azure Solutions Architect, VMware Certified Professional, or similar.
• Target Salary $100 - $120K

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• Competitive pay with annual increases

EEO

Com Psych is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. Com Psych Corporation maintains a drug free workplace.