Sr Manager, Technical Product Management

Job Description:

Company

Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni‑channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3

Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine‑in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel‑good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae‑dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.

We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel‑good meets fast‑paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Supply Chain team, where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best‑in‑class foundational technology products and services enabling and supporting Supply Chain applications. This role specifically will be focused on ownership of applications and the EPP Supply Chain Delivery Management team.

The Senior Product Manager will anticipate and manage the strategic and tactical needs of the team. You will work with various global partners and stakeholders, including distributors, suppliers, and markets, as well as internal teams responsible for security, platform, and data management. This role is crucial in driving outcomes for the Global Supply Chain team, managing agile product and process improvements, enhancing user experience and adoption, and ensuring alignment with both Global and Market Supply Chain teams.

• Accountable for managing projects using Agile through all ceremonies working with the team.
• Understands customer issues while converting them into problem statements and provides out‑of‑box solutions using design thinking.
• Acts as scrum leader, working with teams to drive improved agile behaviors and support PI planning activities.
• Manage project plans, roadmaps, and execution to achieve the project goal using Agile.
• Manage project changes by using appropriate verification techniques to keep the project on track.
• Measure project performance using appropriate tools and techniques to supervise the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all collaborators.
• Align collaborators and team members by ensuring a common understanding of expectations for the project.
• Work to implement approved actions and workarounds to mitigate risks.
• Document high‑level risks, assumptions, and constraints using historical data and expert judgment to understand project limitations.
• Lead the adoption of key takeaways from project retrospectives.
• Improve team performance by leading, mentoring, training, and presenting effectively.
• Act as a mentor with the adoption of PMO processes and standards.
• Leverage knowledge of and experience with the following:
  Define project roles, responsibilities, methodology, tools, and best practices.
• Identify and/or elevate ideas for improving the delivery model offer and methodologies.
• Solve difficult problems impacting a team or project; identify ways to improve current customer needs.
• Manage budget and advise activities of the project teams.
• Contribute…