Data Center Technician III

Overview

Hardware installation & configuration of enterprise servers and cabling infrastructure. Troubleshooting and replacement of FRUs, rack installation, and hand-off to provisioning teams. Communication within a ticketing environment used by multiple Oracle Cloud service owners and teams. Documentation of activities and SOP updates. Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables. Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.

• Install, remove, and troubleshoot hardware in data center racks without disturbing other hardware or critical infrastructure on site.
• Maintain asset inventory and update internal applications as needed.
• Participate in training aligned with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Act within Service Level Agreements (SLA) on the tickets assigned to you in your space.

• Knowledge of server/storage/network hardware.
• Strong verbal and written communication skills.
• 2+ years working in an IT environment.
• Experience solving problems on servers, networking devices and IT equipment.
• Inventory management experience: ordering, receiving, and shipping server parts.
• Experience taking on-call shifts and ability to respond to critical events as needed.
• Experience raising issues to senior on-site staff and management as needed.
• IT hardware concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB).
• Knowledge of trunk infrastructure is a plus.

• 2-year or 4-year degree or 4+ years of experience.
• 1 year of experience in structured cabling copper/fiber, testing of cables, and cooling and electrical systems concepts inside the data center.

Day Shift – 4 days per week, 10-hour shifts. May include weekends and holidays. Night Shift – 4 days per week, 10-hour shifts. May include weekends and holidays.

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range information provided in this posting is specific to stated locations. US:
Hiring Range in USD from 32.84 - 67.88 per hour; from 68, per year. May be eligible for equity. Oracle offers a comprehensive benefits package including medical, dental, vision, disability, life insurance, 401(k) with company match, vacation and holidays, sick leave, parental leave, adoption assistance, employee stock purchase plan, and more.

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We strive for an inclusive workforce and support our people with flexible medical, life insurance, and retirement options, along with volunteer opportunities. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

Oracle will consider qualified applicants with arrest and conviction records pursuant to applicable law.