Sr Product Manager
Listed on 2026-02-07
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IT/Tech
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Business
About Grainger
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We keep the world working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. In 2024 we had revenue of $17.2 billion across our two business models. In the High‑Touch Solutions segment we offer approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management.
In the Endless Assortment segment we offer customers access to more than 14 million products. For more information visit
Work Location Type:
Hybrid
Req Number 326942
Base pay range for this position is $ to $. The actual pay will depend on geographic location and relevant experience.
Benefits- Medical, dental, vision, and life insurance plans starting day one.
- 18 paid time off (PTO) days annually plus 6 company holidays.
- 6% company contribution to a 401(k) plan; no employee contribution required.
- Employee discounts, tuition reimbursement, student loan refinancing, and free access to financial counseling.
- Maternity support programs, nursing benefits, up to 14 weeks paid leave for birth parents and up to 4 weeks for non‑birth parents.
Keep Stock is Grainger’s onsite inventory management solution that helps customers keep critical items available while reducing inventory investment and operational effort. As Senior Product Manager you will define strategy, vision, and roadmap for core Keep Stock capabilities that enable inventory management at scale across customer sites. You will work closely with engineering, UX, analytics, and operations partners to deliver software‑driven workflows and decisioning that improve customer outcomes.
This role reports to the Director of Product Management and is based at our Chicago, IL office on a hybrid basis.
- Own the product strategy and roadmap for core Keep Stock capabilities, focusing on scalable workflows that improve on‑shelf availability, inventory investment, and operational efficiency.
- Partner with Operations, engineering, UX, and analytics to translate field workflows and constraints into clear product requirements, prioritization, and measurable outcomes.
- Define and evolve decisioning approaches (rules/thresholds, exception handling, and data inputs) that support consistent execution across a diverse set of customer sites.
- Identify and prioritize customer and internal needs; translate them into a product roadmap and specifications that guide iterative delivery.
- Lead agile delivery teams through structured execution, providing business context and aligning partners on scope, trade‑offs, and success metrics.
- Lead launch planning and change management across stakeholders, including readiness, training/enablement needs, and post‑launch performance monitoring.
- Use data to assess product performance, surface insights, and drive continuous improvement; communicate updates and recommendations to senior stakeholders.
- Bachelor’s degree in a technical, analytical, or business field;
Master’s degree preferred. - 7+ years of product management experience delivering data‑intensive products, leading agile delivery with engineering, analytics, and UX partners, and owning outcomes end‑to‑end.
- Experience in supply chain, inventory management, logistics, or operations‑focused domains with strong quantitative skills and comfort using data and metrics to drive decisions.
- Strong technical fluency and analytical tooling: working understanding of APIs, services, data models, and experience using SQL, Excel, or dashboards.
- Strong communication skills through structured documentation, data‑driven recommendations, and clarity in stakeholder communication.
- Ability to function with ambiguity and within a matrix organization and operate on a tight schedule.
- Problem‑solving, planning, and time‑management skills with a high degree of ownership and urgency.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout employment.
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