Senior Manager, Learning & Development

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years.

Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and planet.

We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.

McDonald’s is on an exciting journey to transform our enterprise data, analytics, and AI function and turn our data into a winning advantage for the system. We are seeking a highly skilled Senior Manager within Learning & Development to drive the design, curation, and deployment of learning initiatives as part of McDonald’s Data, Analytics, and AI transformation-related efforts. The successful candidate will be responsible for setting the strategy, framework, and roadmap for learning activities, and ensuring alignment with business objectives and priorities.

This role requires strong collaboration with key stakeholders across functions and regions, as well as third-party vendors. This individual will work cross-functionally to understand the current talent landscape and identify critical gaps and requirements for the new organization.

Primary Responsibilities:

• Lead the design and curation of upskilling programs for McDonald’s Data, Analytics, and AI initiatives, including audience segmentation and alignment to business objectives.
• Develop and implement strategies, frameworks, and roadmaps for learning upskilling activities, prioritizing methods and modalities based on organizational knowledge and program leadership guidance.
• Oversee the end-to-end deployment of global learning upskilling initiatives, including product ownership, localization support, documentation, communications, and change management. Ensure effective business impact reporting through the identification of key performance indicators (KPIs) and reporting mechanisms.
• Collaborate with key stakeholders across multiple functions and sub-functions, as well as third-party vendors, to gather strategic input and support design and development efforts.
• Support decision-making and alignment related to McDonald's transformation objectives.

• Educational Background: Bachelor’s degree in HR, Business Administration, Organizational Development, or related discipline required;
  Master’s preferred.
• Learning & Development Experience: 8+ years experience in learning strategy, organizational development, or workforce planning roles, with a focus on data, analytics, or AI functions. Direct experience leading through ambiguity and simplifying complex learning processes. Experience in learning strategy, design, development, systems/technology.
• Organizational Priorities Focused: Strong business acumen and insight, with the ability to translate strategic business goals into appropriate development and talent programs that balance evolving organizational priorities.
• Analytical: Analytical mindset with the ability to leverage data and insights to drive talent strategy and decision-making. Manage budget and resources to achieve goals.
• Data, Analytics, and AI knowledge: Prior experience working in a data, analytics, or digital focused teams and general understanding of Data and AI activities.
• Strong leadership and collaboration skills: Strong communication, collaboration, and stakeholder management skills across functions and levels. Candidates must possess broad and substantive…