Sr QA Analyst

Overview

At the Federal Home Loan Bank of Chicago, employees come first - that's why we offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees.

• Collaborative, in-office operating model
• Retirement program (401k and Pension)
• Medical, dental and vision insurance
• Lifestyle Spending Account
• Competitive PTO plan
• 11 paid holidays per year

Our mission at FHLBank Chicago:
To partner with our members in Illinois and Wisconsin to provide them competitively priced funding, a reasonable return on their investment, and support for their community investment activities.

Simply said, we're a bank for banks and other financial institutions, focused on being a strategic partner for our members and working together to reinvest in our communities, from urban centers to rural areas. Created by Congress in 1932, FHLBank Chicago is one of 11 Federal Home Loan Banks, government sponsored in support of mortgage lending and community investment.

At FHLBank Chicago, we bring people together. We are committed to a high performing, engaged workforce, and to supporting the communities we serve across Illinois and Wisconsin. Our Buddy Program pairs new hires with tenured employees to guide their onboarding. Our professional development and training opportunities through upskilling, mentorship programs, and tuition reimbursement allow employees to grow their career with us.

Our collaborative, in-office operating model brings teams together to foster innovation, connection, and shared success. To support balance and flexibility, employees are provided an allocation of remote days to use as needed throughout the year.

The Senior QA Analyst is responsible for ensuring the quality, stability, and scalability of Salesforce solutions, with a strong emphasis on Sales Cloud, Marketing Cloud, and integrated enterprise applications. This role leads quality assurance efforts across manual and automated testing, validates complex integrations and App Exchange solutions, and ensures robust test data management and seeding practices. The ideal candidate brings a quality engineering mindset, strong Salesforce domain expertise, and hands-on experience with test automation and data management in multiorg environments in a manner consistent with FHLB, Chicago Software Testing Policies and Standards.

• Elevate Salesforce quality and release confidence by designing and executing robust manual and automated test strategies across Sales Cloud, Marketing Cloud, and complex integrations—ensuring stable, scalable, and defect-resistant releases.
• Accelerate delivery through automation and data excellence by strengthening Selenium/Playwright and API automation frameworks while implementing reliable test data creation, masking, and refresh strategies across multi-org Salesforce environments.
• Reduce production risk and defects by validating end-to-end workflows, Apex, flows, integrations, and data integrity using SOQL and API testing, while proactively identifying issues early in the Agile lifecycle.
• Strengthen QA maturity and team capability by mentoring junior QA engineers, driving best practices in quality engineering, and continuously improving QA processes, standards, and reporting through Azure Dev Ops.

• Design, develop, and execute test strategies, test plans, test cases, and test scripts for Salesforce Sales Cloud and Marketing Cloud implementations
• Perform functional, regression, integration, system, and user acceptance testing (UAT)
• Develop, maintain, and enhance automated test frameworks using Selenium or other test automation tools
• Validate Salesforce configurations, customizations, workflows, flows, Apex code, and integrations with external systems
• Ensure data integrity and accuracy through effective test data management practices, including data creation, masking, and refresh strategies
• Identify, document, and track defects; collaborate with development teams to ensure timely resolution
• Participate in Agile/Scrum ceremonies and provide quality-related input during sprint…