Apigee Administrator

Overview

Who We Are
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

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Apigee Administrator

Lead I - Enterprise Solutions

You Are
UST is searching for an Apigee Administrator with strong knowledge of API gateway concepts, including proxies, products, developer apps, and monetization (optional).

• Administer, configure, and manage the Apigee Edge / Apigee X platform in on-premise, hybrid, or GCP-native environments.
• Handle the deployment, upgrade, and patching of Apigee components and infrastructure.
• Monitor and troubleshoot API performance, latency, errors, and platform availability using tools such as Apigee Analytics, Stackdriver, and other observability tools.
• Collaborate with API developers to support API proxy design, deployment pipelines, and lifecycle management.
• Enforce API security policies such as OAuth 2.0, API Key Validation, JWT, thread protection (e.g., spike arrest, quote, and rate limiting).
• Manage and configure API products, developer portals, and environmental configuration (test, staging, production).
• Integrate Apigee with identity providers (IDPs), backend services, and CI/CD pipelines.
• Maintain and document configuration standards, policies, and operational runbooks.
• Provide support during incidents, system upgrades, and maintenance windows.
• Stay up to date on Apigee product enhancements, GCP updates, and industry best practices in API management.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

• At least 3+ yrs hands-on with Apigee Edge / Apigee X administration.
• Familiarity with enterprise ticketing tools Service Now and Jira are required.
• Experience in working as senior/ lead support engineer in an enterprise environment.
• Hands on experience with Splunk.
• Familiarity with GCP networking, IAM, and monitoring tools (e.g., Cloud Logging, Cloud Monitoring).
• Experience with OAuth 2.0, SAML, JWT, mTLS, and other API security standards.
• Proficient in Shell Scripting, Python, or Node.js for automation and integration tasks.
• Experience working with CI/CD pipelines (e.g., Jenkins, Git Lab CI, or Cloud Build) for API Deployment.
• Solid understanding of RESTful APIs, HTTP protocols, and integration patterns.
• Should come with experience in migrating Apigee Edge to Apigee X or managing Apigee in hybrid/cloud-native mode.
• Google Certified Apigee API Engineer or Professional Cloud Architect is a plus.

Location:

Remote

Compensation Range
: $81,000-$122,000

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, 6 days of paid sick leave per year (pro-rated for new hires), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as Company-paid life, accidental death and disability insurance, and short- and long-term disability benefits.

Eligible to participate in a Health Savings Account (HSA) and Flexible Spending Account (FSA). Benefits offerings vary in Puerto Rico. Part-time and temporary employees have prorated sick leave and retirement plan eligibility as described in the original text.

Humility
We listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity
Through business, we will better the…