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IT Project Manager Systems Engineer

Senior Consumer Ops Systems Lead: AI & Automation

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Upside
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Engineer
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Senior Systems & Technology Manager to oversee the Consumer Operations tech stack. The role focuses on improving customer experience through AI solutions, optimizing systems like Zendesk, and delivering actionable insights from customer feedback. Ideal candidates will possess strong technical skills, especially in SQL and AI systems, along with at least 8 years of relevant experience.

This hybrid role offers a competitive salary and a diverse, inclusive workplace.
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Position Requirements
10+ Years work experience
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