Business Intelligence Specialist

This job is with JLL, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

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The Role

The Insights Specialist will lead our data-driven transformation efforts for multiple local accounts. This strategic role will leverage JLL's global data assets to drive performance improvements, enhance client satisfaction, and generate actionable insights for both JLL and our account teams and clients. The Insights Specialist will be a master data storyteller, translating complex analytics into compelling narratives influencing decision-making at the highest levels.

As a data strategy visionary, the Insights Specialist will be instrumental in leveraging data as a transformative asset to drive organisational change and improve performance across the account. They will work closely with JLL account teams to align data strategies with broader business objectives, identify opportunities for improvement, and implement data-driven solutions that push the boundaries of operational excellence.

The Insights Specialist will act as a critical bridge between account stakeholders and our offshore technical delivery team (CoE). They will translate complex business challenges into actionable data solutions, collaborate with offshore development teams, and drive successful product launches that deliver meaningful business impact.

The ideal candidate will demonstrate exceptional analytical skills, strategic thinking, and the ability to translate data into actionable strategies that drive tangible business outcomes. They will be an expert in JLL's core BI tools, particularly JLL Azara and Azara AI, while also possessing the expertise to partner with our technical development team, understanding Tableau, Databricks and Python and leaning into agile prototyping when necessary.

Day to day

Leverage JLL Azara and Azara AI to generate strategic insights, using advanced data interrogation techniques to uncover hidden patterns and opportunities for performance improvement.

Provide expert guidance and training on effective prompt engineering for JLL GPT and Azara AI, empowering team members to leverage these tools effectively.

Inspire the transition to dynamic, real-time data ecosystems, cultivating a data-driven culture across the account and the broader organisation.

Lead the development and implementation of comprehensive analytics and scenario models to inform strategic decision-making for both JLL account teams and clients.

Collaborate closely with stakeholders to understand and translate complex business needs into clear, technical specifications and design innovative, data-driven solutions.

Lead the development of custom content and conduct agile prototyping for time-sensitive queries when existing tools are insufficient. Ensure proposed solutions align with organisational data strategy and governance standards.

Act as the primary liaison between the account and CoE teams, ensuring seamless integration of global technical expertise with local strategic needs.

Develop project roadmaps and delivery timelines in collaboration with stakeholders, managing expectations throughout the project lifecycle.

Develop and present compelling data narratives that drive change and inform strategic decision-making at the highest levels of both organisations.

Monitor solution performance and user engagement post-launch.

Desirable Knowledge & Capabilities
Visionary data leadership skills with a track record of using data to drive organisational change and performance improvements.

Expert knowledge of…