Manager, Engineering Tech Lead

Job Description:

Company

Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3

Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.

Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.

We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

McDonald’s Global Technology team is looking for a Front-End Tech Lead to drive the development of our Offers Experience across digital platforms—including mobile app, web, and kiosk. This role will lead engineering teams to build scalable, secure, and reusable solutions that integrate Loyalty, Rewards, Promotions, and Mar Tech capabilities into seamless customer experiences across global markets.

This role works closely with Product, Design, and UX partners to shape the roadmap, define technical solutions, and ensure high-quality delivery. This role also collaborates with multi-functional teams across Engineering, Marketing, Legal, and more to manage product reliability, reduce technical debt, and prioritize features that support global scalability and personalization. This role works with the Director of Offers and Value Optimization to play a key role in delivering world-class digital experiences for McDonald’s customers.

• Lead End-to-End Development:
  Drive the solutioning, development, and deployment of best in class of Offers and value experiences across McDonald’s front-end channels, digital ecosystem and marketing technology stack.
• Technical Leadership & Architecture:
  Provide hands‑on technical guidance to global development squads. Ensure solutions align with architectural, quality, and security standards while supporting global scalability and local market flexibility.
• Multi-Functional
  
  Collaboration:
  
  Collaborate with Product, Design, UX, Data, and Architecture teams to craft technical solutions that meet business goals and improve customer experiences.
• Agile & Squad Leadership:
  Champion Agile practices, manage squad capacity and skill mix, and ensure effective backlog grooming and sprint execution. Mentor engineers and foster a high‑performing, collaborative team culture.
• Quality & Delivery Oversight:
  Oversee feature delivery from development through QA, deployment, and defect resolution. Ensure high testing coverage, observability, and continuous improvement to reduce technical debt and risk.
• Customer-Centric Innovation:
  Leverage user research, feedback, and market insights to inform product decisions. Collaborate with loyalty and personalization teams to deliver impactful, omni‑channel customer experiences.
• Strategic Influence:
  Stay abreast of the latest industry trends and innovative technologies to guide product strategy and maintain a competitive edge.

• Bachelor’s degree in computer science, Information Systems, Computer Engineering, or a related field.
• 5 plus years of progressive IT leadership experience, managing technical teams and…