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Jr Salesforce Administrator

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Filevine
Full Time position
Listed on 2026-02-15
Job specializations:
  • IT/Tech
    IT Support, Data Analyst, IT Business Analyst, Systems Administrator
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS
, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc.

as one of the most innovative and fastest-growing technology companies in the country.

Job Summary

The Junior Salesforce Administrator at Filevine supports the ongoing configuration, optimization, and maintenance of our Salesforce environment. This role works closely with senior administrators, Rev Ops, Sales, Support, and Customer Success teams to ensure Salesforce is accurate, efficient, and aligned with Filevine’s operational needs. The ideal candidate is detail-oriented, eager to learn, and motivated to grow into a more advanced Salesforce or Rev Ops function over time.

Key Responsibilities
  • Assist with day-to‑day Salesforce system administration, including:
  • User management (creation, deactivation, permissions, roles, profiles)
  • Data maintenance (imports, updates, data hygiene, deduplication)
  • Basic configuration (fields, page layouts, list views, queues)
  • Support the documentation and execution of routine audits and data quality checks.
  • Monitor system performance and escalate issues appropriately.
  • Build and modify automations using Flows, validation rules, and formulas under guidance from senior team members.
  • Help maintain documentation of business processes, data models, and configuration changes.
  • Support cross‑functional teams by creating and updating reports, dashboards, and views to enable data‑driven decision making.
  • Partner with Sales, Marketing, Support, and Customer Success stakeholders to gather requirements for enhancements or fixes.
  • Assist internal users by troubleshooting issues, answering Salesforce questions, and providing basic training or resource guides.
  • Collaborate with Rev Ops and IT to ensure alignment on systems, data structures, and integrations.
  • Participate in Salesforce enhancement projects such as:
  • Supporting integrations with tools like Hub Spot, Gong, Outreach, or Filevine’s internal systems
  • Help test new features, UAT scenarios, and release changes.
Qualifications
  • 1–2 years of Salesforce experience (internship, admin support role, or relevant coursework).
  • Foundational understanding of Salesforce objects, fields, security, and reporting.
  • Strong attention to detail and comfort working with data.
  • Desire to grow into a more advanced Salesforce Admin or Rev Ops role.
  • Excellent communication and documentation skills.
  • Ability to learn quickly and take direction from senior administrators.
  • Salesforce Administrator Certification or progress toward it.
  • Experience with Salesforce Flow Builder.
  • Familiarity with Rev Ops tools
Key Competencies
  • Problem‑Solving: Able to break down issues and evaluate root causes.
  • Curiosity & Learning Mindset: Actively looks for more efficient ways to support users and systems.
  • Analytical Thinking: Capability to interpret data and identify inconsistencies.
  • Collaboration: Comfortable working closely with multiple business units.
  • Organization: Able to manage multiple small requests and prioritize effectively.

$65,000 - $75,000 a year

Compensation Information: $65,000-$75,000 base. The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees.

This position is also eligible for a…

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