Implementation Consultant

is an all-in-one Payroll, Scheduling, and HR technology company that has led workforce management innovation since 2012. Used across hospitality, retail, healthcare, and various other idustries, our platform empowers managers and frontline teams to work more efficiently every day.

We’re growing quickly in the U.S., and our Chicago office is home to a small, high-impact team where you can take real ownership, wear multiple hats, and grow fast.

As a Solutions Consultant, you’ll be the go‑to partner for new clients as they implement ’s time & attendance and payroll products. You will onboard new customers, support their adoption, and ensure they’re set up for long-term success.

This role is a blend of implementation support, account management, technical problem-solving, and client consulting. You’ll work closely with Product, Engineering, Sales, and Marketing—helping shape new processes, product improvements, and operational efficiencies in a fast‑growing region.

This is an in‑person role based in our Chicago office, offering hands‑on collaboration and mentorship.

• Own the full onboarding cycle for new clients, from contract signing through launch.
• Develop a deep understanding of client workflows and compliance needs, mapping them to ’s configuration.
• Provide ongoing account management and support to ensure strong adoption and long‑term growth.
• Troubleshoot configuration, data, and workflow issues with a solutions‑oriented mindset.
• Learn and apply technical skills—including SQL, APIs, and data migration—to support more advanced implementations.
• Collaborate with Product and Engineering to relay client feedback and contribute to new features or improvements.
• Improve internal processes to drive consistency, efficiency, and scalability as the U.S. region grows.
• Support Sales and Marketing with insights, documentation, and best practices.
• Become a platform expert—and empower clients to become experts, too.

You may come from a SaaS implementation, payroll, HRIS, support, or consulting background—but above all, you’re curious, driven, and customer‑focused.

• An excellent communicator who builds trust quickly.
• Comfortable working with clients from onboarding through long‑term support.
• Eager to learn technical skills (SQL, APIs, data migration).
• Excited by being part of a small team during high‑growth stages.
• Able to break down complex workflows into simple steps for clients.
• Exceptionally organized and able to manage multiple accounts simultaneously.

• Payroll, HRIS, or workforce management knowledge.
• Experience with SaaS onboarding or customer success.
• Familiarity with SQL, APIs, or data mapping (or strong interest in learning).
• Consulting or project management background.
• Exposure to compliance or labor regulations.

• In‑person collaboration and mentorship in our Chicago office.
• Major growth opportunities on a small, rapidly expanding U.S. team.
• A culture built on ownership, learning, and continuous improvement.
• Direct involvement with product, engineering, and leadership.
• Competitive salary + benefits.
• The chance to meaningfully impact how businesses operate across the U.S.