Technical Data Migration Consultant

Title:

Technical Data Migration Consultant

Location:

Chicago, Illinois, US

Analyst - Professional Services (Technical Data Migration Consultant)

Location:

Remote, or Chicago, IL, Burlington, VT, Boston, MA

Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle, and workforce management.

Our user‑centric approach provides a holistic, real‑time view of healthcare operations, connecting disparate information across the enterprise thus giving organizational leadership the contextualized data they need to make better informed decisions.

RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology including AI — to deliver market‑leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare.

Join us as we work towards our vision of safer, better healthcare for all.

Our values are in our name...TeamRLD

It all starts with Team... we win 'together'... with our customers. In this role, you'll collaborate across multiple departments and teams, building unified approaches that strengthen our collective impact on healthcare safety.

Everyone is accepted and expected to be a 'pro' (professional). You'll demonstrate professional excellence whilst instructing and enabling teams to deliver world‑class outcomes that reflect our commitment to healthcare transformation.

We innovate to solve problems and believe that everyone can lead by making people and situations better. You'll lead through influence and expertise, innovating solutions that make complex landscapes more navigable for our teams and clients.

We set big goals (Rocks) and focus on making progress every day. You'll drive measurable improvements across the organization while maintaining daily focus on systematic progress that enhances our data maturity.

In this Analyst role within Professional Services, you will deliver technical solutions for customer projects by applying core knowledge of system integrations, custom development, and data migrations. Collaborating with project teams and clients, you'll address routine technical challenges, support the creation of scalable service components, and foster strong stakeholder relationships. You'll utilize AI‑assisted workflows, apply specific considerations to service delivery, and assist with system testing and troubleshooting.

Your analytical approach will enable you to identify recurring issues and implement effective resolutions, ensuring reliable, high‑quality outcomes that directly contribute to customer and team success.

• Process routine customer implementation issues using established methods to ensure service delivery aligns with project requirements.
• Collaborate with colleagues and clients to respond to recurring service challenges, supporting the deployment of practical solutions.
• Recognize patterns in customer operational requests and generate effective responses that address immediate service delivery needs.

• Utilize diagnostic tools to examine technical incidents impacting team solutions, supporting the systematic investigation of faults.
• Process incident reports and create basic resolutions for routine technical issues to maintain system reliability.
• Support the documentation and communication of technical resolutions, sharing problem‑solving knowledge with relevant team members.

• Utilize AI‑assisted workflows in…