Senior Account Manager - Programmatic Retail

Senior Account Manager – Programmatic Retail Senior Account Manager – Programmatic Retail

We are pioneers t this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world.

ABOUT YOU

Our Senior Account Manager, Programmatic is responsible for overseeing the successful execution and optimization of programmatic campaigns with a high level of media-buying expertise and operational excellence within our retail vertical. In this role, you will serve as a strategic partner to clients, manage complex campaigns, and provide mentorship and day-to-day guidance to Account Managers and Coordinators to support their development and ensure strong team performance.

JOB RESPONSIBILITIES

• Partner closely with client services and programmatic teams to deliver client-first recommendations and provide day-to-day programmatic expertise.
• Develop & execute cutting-edge digital campaigns from conception to launch across platforms like Amazon (bonus if you have experience on Walmart and Target).
• Manage and oversee executions and optimizations of your sponsored campaigns.
• Build, strengthen, and maintain effective client relationships by communicating performance insights and strategic opportunities.
• Demonstrate strong problem-solving abilities, strategic thinking, and clear communication in all client and internal interactions.
• Act as a proactive self-starter who can independently manage workflows while collaborating across teams.
• Support the development and execution of programmatic strategy to drive performance and achieve client goals.
• Provide guidance, feedback, and light mentorship to Account Managers and Coordinators to support their growth.
• Champion our core values and contribute to a positive, collaborative team culture.
• Bring forward innovative ideas and challenge existing processes to help elevate team performance and campaign results.

QUALIFICATIONS

• 4+ years of programmatic media experience, preferably across CTV, Display, and Video, with exposure to Native, Audio, or OOH.
• Hands-on programmatic trading experience within retail marketplaces such as Walmart, Target, or Best Buy.
• Proficiency in multiple DSPs (Amazon, TTD & DV360 preferred), as well as familiarity with Ad Servers.
• A minimum of 3 years’ paid marketing / ecommerce experience.
• Familiarity with Amazon Vendor/Seller Central is required.
• Demonstrated experience guiding or mentoring junior team members and contributing to their development.
• Strong analytical, problem-solving, and communication skills with a strategic mindset.

WHAT IMPRESSES US

• Exceptional deck-building and storytelling abilities.
• Advanced experience with Google Analytics, Google Ads, Facebook Ads Manager, or similar ad-tech platforms.
• Skills in data analysis and visualization tools (e.g., Data Studio, Tableau).
• Experience supporting or contributing to client pitches, audits, or strategic presentations.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:

• Healthcare, Dental, and Vision coverage
• PTO
• Paid Company Holidays

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every…