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Senior Customer Support Engineer; Tier III
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-02-18
Listing for:
Screencastify, LLC
Full Time
position Listed on 2026-02-18
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A leading educational technology company in Chicago is seeking a Customer Support Advisor - Tier III to enhance its support team. This role requires a seasoned support professional to handle complex issues and escalations. The ideal candidate will have experience in a SaaS environment, excellent communication skills, and a strong customer-focused mindset. This hybrid role involves working three days a week in the office.
Competitive salary starting at $75,000 with benefits like flexible time off, 401(k) matching, and comprehensive health coverage.
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Position Requirements
10+ Years
work experience
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