Revenue Operations Analyst; Salesforce & Analytics

Overview

InRule Technology®, Inc. is a PE-backed SaaS company with hundreds of customers in more than 40 countries. Our integrated Decision Intelligence Platform (DIP) combines decisioning, process automation, and machine learning to help IT and business leaders make better decisions faster, operationalize AI, and improve complex processes.

We are trusted by some of the world’s largest banks, insurance companies, healthcare organizations, and governments for mission-critical applications. By making automation accessible, InRule increases productivity, drives revenue, and delivers exceptional business outcomes.

About the role

We are seeking a highly analytical, systems-minded Revenue Operations Analyst to help build and maintain the operational foundation of our go-to-market organization. This role will own core Salesforce administration and revenue systems “plumbing,” ensure data quality and reporting integrity, and proactively surface insights that help our revenue team move faster and perform better.

This is a role for someone who thrives at the intersection of Salesforce administration, GTM process design, and business intelligence, and who brings both technical rigor and empathy for end users.

Revenue Operations is a core lever for scaling how we sell, retain, and expand. This role will directly impact the speed and quality of execution across the revenue organization by improving systems, strengthening trust in our data, and enabling leadership to make better decisions.

• Serve as a primary administrator for Salesforce, supporting Sales Cloud, Service Cloud, and Experience Cloud
• Design, build, and maintain automation using Salesforce Flow, validation rules, and scalable configuration best practices
• Support advanced customization needs where applicable (Apex is a bonus, but not required)
• Partner closely with Marketing, Sales, Customer Experience, and leadership to understand business objectives and translate them into scalable operational solutions
• Act as a discovery-driven problem solver: gather requirements, challenge assumptions, and design solutions that drive measurable outcomes (not just ticket fulfillment)
• Own and improve GTM systems integrations and workflows across the revenue tech stack (Salesforce, Hub Spot, support tools, scheduling tools, enrichment platforms, etc.)
• Maintain strong data governance across pipeline, activity, forecasting, lifecycle, and customer reporting to ensure trust in business decision-making
• Build and maintain dashboards and reporting outputs for leadership using Power BI or comparable BI tools.
• Identify trends in revenue data and proactively generate insights (pipeline health, stage conversion, funnel bottlenecks, adoption drop-off, churn risk indicators)
• Improve frontline productivity by designing systems that reduce manual CRM burden and increase automation of data capture wherever possible
• Build processes and workflows with a strong bias toward scalability, consistency, and long-term maintainability
• Aggressively reduce or prevent tech debt by avoiding brittle solutions and designing with future growth in mind
• Drive adoption by anticipating friction points and creating workflows that align with how teams actually operate (not how we wish they operated)

Required

• 3+ years of experience in Revenue Operations, Sales Operations, Salesforce Administration, or a similar GTM systems role
• Strong hands-on Salesforce administration experience, including:
  Sales Cloud (required), Service Cloud, Mulesoft, and/or Experience Cloud;
  Automation via Salesforce Flow;
  User permissions, data model management, validation rules, and scalable configuration
• Strong ability to translate business problems into operational system design, with an emphasis on simplicity and maintainability
• A proactive, consultative mindset: you are not an order taker, and you’re comfortable pushing for clarity before building
• Strong understanding of funnel mechanics (pipeline, stage progression, conversion, forecasting, renewals)
• High comfort level with data analysis and operational reporting, including dashboard design and KPI development
• Experience building reports and analytics in…