Hybrid IT Helpdesk Technician - Desktop Support
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-02-19
Listing for:
NORC at the University of Chicago
Full Time
position Listed on 2026-02-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
A research institution is seeking a Service Desk Tech I to offer desk-side technical support, including troubleshooting PC and software issues. Responsibilities involve providing assistance via various communication channels, documenting problems, and suggesting improvements. Ideal candidates have a high school diploma, familiarity with Intel-based computers, and good customer interaction skills. This position supports a hybrid work schedule, requiring 1-2 days in the office weekly and offers a salary range of $22-$29 per hour with comprehensive benefits.
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