Associate Consultant – Salesforce

Introduction

In this role, you will join IBM Consulting via our world‑class Associates Program for university hires. As an Associate Package Consultant at IBM Consulting, you will have the opportunity to work with a diverse range of clients worldwide. Our clients' technical and business needs are constantly evolving. We're hiring inspired, talented individuals who believe no problem is too big to solve.

We focus on your professional development through ongoing learning, mentorship, development of technical skills, and continuous personal growth, all grounded in a culture of coaching and career advancement. If you see yourself as someone who never stops learning and who wants to unleash your potential, the IBM Consulting Associates Program is for you. A career in IBM Consulting is rooted in long‑term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation for success in IBM Consulting.

In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that result in ground‑breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long‑term career growth and development opportunities in an environment that embraces your unique skills and experience.

As an Associate Package Consultant at IBM, you will help to assist clients in the selection, implementation, and production support of application packaged solutions, such as SAP, Oracle, or Salesforce, to meet client needs. Leveraging a growth mindset, you're ready and willing to deliver business value, wherever needed. In your role, you may be responsible for:

• Assist clients in selection, implementation, and support of packaged software solutions.
• Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management.
• Facilitate or support workshops, meetings, and stakeholder interviews.
• Develop process maps to understand As‑Is and To‑Be scenarios.

Use IBM's Design Thinking to help solve client's challenges.

These positions are anticipated to start in 2026. We have positions open in these locations:

• Atlanta, GA.
• Austin, TX.
• Chicago, IL.
• Dallas, TX.
• Houston, TX.
• New York, NY.
• San Francisco, CA.

Bachelor's Degree.

• Ability to translate business solutions into technical requirements.
• Openness to assist clients in the design, business architect, process development, functional implementation, and support of applications.
• Ability to thrive in an ever changing, technology‑based Consulting environment.
• A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view.
• Exceptional quantitative analysis skills and ability to derive recommendations informed by data and insights.
• Exposure to enterprise SaaS platforms (e.g., Salesforce or similar CRM/ERP systems) through coursework, internships, or project experience, with an understanding of configuration versus customization tradeoffs.
• Ability to support client‑facing activities such as workshops, stakeholder interviews, and working sessions, synthesizing inputs into clear outcomes and next steps.
• Ability to translate business problems and objectives into clearly defined functional and technical requirements, particularly in the context of packaged SaaS solutions.
• Experience applying structured problem‑solving approaches (e.g., case analysis, design thinking, consulting frameworks) to ambiguous business challenges.
• Passion for learning, collaboration, and incorporating diverse perspectives into client solutions.
• Foundational data literacy, including the ability to analyze structured datasets (e.g., CRM data, CSVs, dashboards), reason about data quality, and interpret basic KPIs and metrics.
• Willingness to travel up to 100%, based on project requirements.

• Assist clients in selection, implementation, and support of packaged software solutions.
• Leverage business knowledge to drive solutions for clients and their management.
• Drive to overcome the most challenging or difficult obstacles and look for ways to improve results.
• Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands.