IT Automation Engineer

As our IT Automation Engineer, you won't just be managing tickets or performing routine maintenance—you'll be an architect of efficiency, tasked with transforming our manual IT processes into a streamlined, automated ecosystem. You will have the autonomy to design and build the workflows that define how we scale. This isn't just about writing scripts; it's about shaping the future of our digital workplace and seeing your code directly reduce the daily burden on your peers and the broader organization.

• Architect and build complex workflows that automate repetitive tasks across our entire stack of enterprise applications.
• Create intelligent routing and auto-remediation systems to proactively solve issues, significantly reducing the L1/L2 support burden.
• Implement AI-powered workflows to handle high-stakes tasks like access reviews, compliance checks, and intelligent alerting.
• Deploy self-service portals that empower employees to solve problems independently, enhancing the overall user experience.
• Collaborate cross-functionally with Security and GRC teams to integrate compliance automations directly into our infrastructure.
• Orchestrate identity life cycles using Okta workflows and SCIM provisioning to ensure seamless and secure access.
• Troubleshoot and refine integration points when automation logic meets real-world complexity, ensuring our systems remain resilient.

• 3+ years of hands-on experience managing enterprise IT systems with a dedicated focus on automation over manual operations.
• Advanced Python development skills
  , with a proven ability to write maintainable, production-grade code that includes robust error handling.
• Expertise in IdP administration
  , specifically regarding lifecycle automation, SCIM provisioning, and complex workflow orchestration.
• Deep familiarity with MDM platforms (such as Kandji, Intune, or Jamf) and a commitment to zero-touch deployment strategies.
• Technical proficiency with APIs and webhooks
  , allowing you to programmatically integrate and extend various SaaS platforms.
• A background in AI-driven automation
  , including experience building workflows using LLM APIs (OpenAI, Anthropic, etc.) for intelligent decision-making.
• Experience with compliance or security operations
  , ideally with an infrastructure-as-code mindset and an understanding of zero-trust networking.
• Strong collaborative abilities to translate complex business requirements from Security, GRC, and Engineering into elegant technical solutions.
• Experience managing Google Workspace at scale preferred
  , utilizing advanced admin features to optimize the employee experience.
• A strong background in Dev Ops or security operations is a bonus
  , for approaching IT challenges with an infrastructure-as-code mindset to ensure scalability and consistency.

$38
-47(per hour wage)

This base hourly range is equivalent to an annualized base compensation range of $79,205 - $96,806, assuming you worked a full-time schedule for the entire year (2080 hours). Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. Active Campaign believes in and is committed to equitable compensation practices.

The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.

About Active Campaign:

Active Campaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.

With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.

Active Campaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where…