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HelpDesk/Support Technical Support Systems Administrator IT Support

Service Desk Technical Lead - Hybrid IT Leader & Mentor

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Illinois Housing Development Authority
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 81117 - 101397 USD Yearly USD 81117.00 101397.00 YEAR
Job Description & How to Apply Below
A state housing authority in Chicago seeks a Service Desk Technical Lead to oversee IT support operations. This person will function as the primary escalation point for technical issues and collaborate with various teams to ensure effective resolution of user problems. Candidates should have at least 10 years of experience in Microsoft Windows environments, with significant expertise in Tier 2/Tier 3 support.

A competitive salary ranging from $81,117 to $101,397 is offered, alongside a comprehensive benefits package including health insurance and a 401K plan.
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