ServiceNow Account Executive - Central Region

Our Mission

New Rocket, a global, full-service Elite Service Now partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission is to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to Service Now Guide, creating extraordinary results, with Service Now.

New Rocket brings 20 years of advising and supporting clients in designing, implementing, and managing AI‑enabled digital workflows to improve employee and customer experiences. An Elite Service Now Partner and Service Now Global Partner Award Winner, the company has completed over 3,000 projects across nine industry specializations. New Rocket Goes Beyond Workflows™ to help clients transform their enterprise into a place where employees flourish, customers thrive, and people matter.

With over 3,000 Service Now certifications, New Rocket's business strategists take a holistic, strategic approach to optimize the Service Now platform and help clients solve industry‑specific challenges.

New Rocket has been awarded the "2024 BEST Award", "2024 Service Now Customer & Industry Workflows Delivery Success Partner (CIWF)", "2023 Service Now Worldwide Customer Workflow Partner of the Year" and "2023 Service Now Creator Workflow Partner of the Year". We are #Going Beyond.

At New Rocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work‑life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams.

We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!

As an Account Executive, you will drive new business in a fast‑growing environment across all industries. This is an exciting time to help expand our Service Now products and services in the West region. If you are driven, have deep connections in the Service Now ecosystem, and love sales – then this job is for you! Your focus will be on helping organizations accelerate their digital transformation journey by leveraging the power of Service Now solutions.

You will accomplish this through strategic account planning, territory management, and executing field‑based sales activities within a defined set of prospects.

Please note that this position will cover the Central US region; we will consider applicants within Illinois, Minnesota, Oklahoma, Missouri, Mississippi, Texas, and more.

• Create strategic business plans outlining how you will manage sales and develop business within the region, including designing innovative marketing events
• Develop relationships with key C‑suite personas (e.g., CFO, CIO, COO, CDO) across a broad range of industries and product lines.
• Lead and orchestrate account strategy by mapping client relationships and leveraging a diverse virtual team (Solutions Consultants, Solutions Specialists, Customer Success resources, Partners, and Marketing).
• Act as a trusted advisor by understanding your customers' unique business challenges and advising on how Service Now solutions can enhance their IT and business roadmaps.
• Collaborate with internal specialists and support teams to ensure the right resources are engaged at the right time to close deals effectively.
• Continuously build a healthy pipeline by identifying and qualifying opportunities in your territory.
• Perform cost‑benefit analysis of existing and potential customers
• Become a front‑line, SME (subject‑matter expert), on all Service Now products and solutions, including attending classes, certifications, and seminars related to industry, services, and products.
• Contact regular and prospective customers to understand their business needs and communicate ways in which Service Now solutions can help
• Monito…