IT Manager

Overview

Amp Americas builds, manages, operates and maintains RNG production facilities that convert dairy waste into carbon-negative hydrogen, renewable transportation fuel and power. The company delivers turn-key solutions that address greenhouse gas emissions and seek to improve air, land and water quality.

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The IT Manager is an experienced, hands-on leader who interfaces between operating processing facilities and information technology. The candidate should be adept at change management and have experience in a high-growth, entrepreneurial environment. The role focuses on infrastructure, network, operations, and security at operating facilities. Responsibilities include acquiring, configuring, and maintaining field devices, troubleshooting networked equipment (hardware and software), providing after-hours and remote support as needed.

The IT Manager will work closely with site plant operations, maintenance, health and safety, and OT infrastructure. The role requires strong vendor management for industrial data systems/OT and a track record of solving problems creatively. The position is located in Chicago, IL and reports to the Vice President of Engineering.

• Collaborate with stakeholders such as engineering and asset management to design and manage IT infrastructure at new and operating facilities
• Define and oversee network architecture at new and operating facilities
• Lead IT commissioning activities to bring new facilities online successfully
• Perform routine and unplanned maintenance of IT infrastructure at operating facilities, ensuring reliability and data integrity
• Engage and manage stakeholders, including ISPs, to execute network design and architecture
• Troubleshoot and resolve connectivity issues impacting databases and business intelligence tools
• Develop and manage Service Level Agreements with vendor partners and IT service providers for operating assets
• Engage as a stakeholder in the design and development of new assets from initiation to completion
• Stay current with technology trends, industry advancements, and regulatory changes; recommend adopting new technologies to improve efficiency

• Partner with MSP provider to develop and maintain cyber security standards and action plans for operating facilities
• Develop and organize IT policies and procedures for operating assets, including incident response and disaster recovery protocols
• Manage procurement processes for IT hardware, software, and applications, including business case justifications and cost/benefit analyses
• Support ad-hoc projects related to M&A due diligence and integration of new assets
• Plan, resource, and provide direction and technical leadership for IT projects to deliver on time, within budget, and to quality standards
• Own and manage assigned IT-related operating expense budgets and assist in department budgeting

• Bachelor’s degree in MIS, Computer Science, IT or a related field (required)
• 5+ years of experience as an IT support professional (required)
• 3+ years in a supervisory role (preferred)
• Experience with industrial cloud infrastructure environments (Google Cloud, AWS, or Azure), cloud migrations, WFA technologies, SQL, MFA, VPN, MDM and business intelligence (required)
• Understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, and firewalls; ability to enforce consistent WAN and LAN designs (required)
• Microsoft 365 (Modern Desktop Administrator Associate) certification and experience in a Microsoft Teams and Power BI environment (preferred)
• Strong project management and time management skills (required)
• Proven problem solving and results delivery (required)
• Excellent written and oral communication, strong customer service and interpersonal skills
• Ability to work independently to organize, plan, coordinate, and manage multiple projects/tasks simultaneously (required)
• Interest in alternative energy and/or renewable fuels (preferred)
• Travel 30-40% of the time to project sites (required)
• Ability to lift 50 lbs (required)

• Compensation package commensurate with experience including productivity pay and equity
• Comprehensive benefits package including health, dental, vision, disability, and life insurance
• Paid time off and company-paid holidays
• Opportunity to advance your career in a company at the forefront of the RNG industry
• HQ Office location near Armitage and Clybourn in Chicago

We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, or veteran status. This description is intended to indicate the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities and requirements.

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