Devops Engineer - Systems​/Network

We have partnered with an integrated SaaS solution company in the risk and insurance industry in the Chicago, IL area to provide them with a Systems / Network Engineer (Remote).

Please review the below description and let us know if you are interested.

Our client has an immediate opening for a Dev Ops Engineer (Systems / Network). We are looking for a candidate who will be responsible for day-to-day systems operations, implementing, monitoring, fixing information systems, and providing support for the department and organization’s clients.

• Identify, diagnose and correct issues related to the operating systems, software, utilities, AWS environment and ancillary services via Ansible automation.
• Address and resolve critical system issues as needed on a 24X7 basis including notification, escalation and coordination across the organization.
• Diagnose and troubleshoot network issues using Wireshark.
• Support, maintain, and enhance day-to-day information systems and infrastructure, through infrastructure as code.
• Design, develop, test, and document new automated solutions to improve current and new processes.
• Reduce 3rd Party and Custom application Build, Deployment, and Configuration complexity through automated solutions.
• Research new technologies and best practices to create and improve new or existing processes.
• Perform daily system monitoring, verify the integrity, availability and performance of the infrastructure environment, server resources, systems and key processes, review system and application logs, and verify completion of scheduled jobs.
• Deploy and maintain operating system software and third-party software utilities, systems and services within company operational guidelines.
• Conduct system analysis, configuration management and develop improvements for system performance, availability and reliability.
• Implement and maintain appropriate levels of system security.
• Manage system backup / disaster recovery procedures; participate in disaster recovery efforts including regular testing.
• Manage and address incident tickets and change requests within pre-defined service level agreements.
• Regularly communicate status of incidents and requests with customers and key stakeholders as dictated by the severity and circumstances of the incident.
• Maintain updated documentation of all in-progress and completed projects in appropriate systems as required by team management.
• Create and maintain system documentation for organizational technologies, including installation, configuration, and appropriate troubleshooting steps.

• Bachelor’s Degree in CS or a CS/IT related discipline is preferred, with three years of related professional experience or equivalent combination of education.
• Proficiency in Powershell is a must.
• Network: troubleshooting with Wireshark, subnetting.
• Firewall:
  Fortinet or other firewall management.
• Infrastructure: AWS Cloud, NGINX, Sophos UTM, Ansible (or equivalent like Saltstack, Chef or Puppet).
• Monitoring:
  Datadog, New Relic.
• Services: IIS, MSSQL, Active Directory & Group policy management.
• Ability to code and script - emphatic with incremental development, testing and deployments.
• Experience with a variety of operating systems and technologies to support a diverse environment.
• Windows 2019.
• Strong grasp of automation tools.
• Design, document, and implement an automated unit-testing for a real-time configuration management system.

• Medical Insurance
• Dental Insurance
• Life Insurance
• 401 (k) Matching