Director, IT Infrastructure & Operations

Key Qualifications

• Experience supporting large multi‑site enterprise environments.
• Infrastructure automation tools (Terraform, Ansible, Power Shell)

Position at HNI Corporation

HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We pride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging.

The Director, IT Infrastructure and Operations is accountable for the reliability, availability, and performance of enterprise infrastructure services supporting global business operations. This includes enterprise data centers, server and storage systems, and network connectivity across corporate offices, manufacturing facilities, and remote locations. This role leads highly technical enterprise teams responsible for data center and hosting operations and enterprise networking & telecommunications
, ensuring reliable, secure, and scalable infrastructure services across hybrid cloud and on‑premises environments.

This position serves as both an experienced technical leader and disciplined change champion, guiding the evolution of the organization’s infrastructure stack while ensuring day‑to‑day operational stability. The Director partners with enterprise architecture, cybersecurity, application development, and business leaders to align infrastructure capabilities with business needs and digital transformation initiatives.

This role is a manager of managers and an on‑site, hands‑on leader who will work from our IT Center in Muscatine, IA four days a week (M‑Th) and virtually on Fridays. We are not able to consider remote candidates.

• Directly manages the Infrastructure & Operations team and the Networking & Telecommunications teams.
• Provides leadership, mentorship, and performance management for infrastructure engineers, administrators, and technical specialists.
• Establishes team priorities, operational standards, and service expectations for enterprise infrastructure services.
• Enforces change management discipline throughout daily operations and projects.
• Oversees vendor relationships, managed services providers, and infrastructure technology partners.
• Develops and manages the infrastructure and operations budget including capital and operating expenses.
• Drive cost optimization initiatives across infrastructure platforms, cloud consumption, telecommunications, and vendor services.
• Oversee lifecycle management for infrastructure hardware, software platforms, and network technologies.

• Define and execute the long‑term operational strategy and execute projects for enterprise infrastructure, including data centers, networking, server environments, and core infrastructure services.
• Collaborates with architects on infrastructure roadmaps that support application modernization, digital workplace initiatives, and hybrid cloud adoption.
• Ensure infrastructure aligns with enterprise architecture standards, cybersecurity requirements, and regulatory compliance.
• Deploys disciplined approach to change management.
• Evaluate emerging technologies and industry best practices to improve reliability, scalability, and cost efficiency.

• Oversee the administration and evolution of standard enterprise platforms, including Servers, Storage, Backup, and hybrid cloud integration with Microsoft Azure, OCI and AWS environments.
• Ensure the reliability, security, and scalability of enterprise infrastructure services including virtual servers, storage platforms, and virtualization technologies.
• Guide the management of operating system environments including Windows Server and Linux (RHEL) platforms.
• Support enterprise identity services, directory services, and core infrastructure components including Active Directory, DNS, DHCP, and authentication services.
• Oversee the infrastructure patch management services including Microsoft SCCM.
• Deploys automation and software as code to drive flexibility and efficiency.

• Responsible enterprise…