Epic Certified Hospital Billing; Charge Router Senior Analyst

Job Description

Epic Certified Hospital Billing (Charge Router) Senior Analyst will bring experience managing applications, with a strong background in day-to-day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment.

• Act as a subject matter expert (SME) for application workflows and configurations.
• Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
• Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
• Coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
• Maintain system documentation, including workflows, build specifications, and testing protocols.
• Ensure compliance with HIPAA, data governance, and organizational security policies.
• Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs.
• Support the teams working on other applications.

• A minimum of two years of experience as an Epic Certified Hospital Billing (Charge Router) Analyst, including managing applications, day-to-day operations, client stakeholder relationships, and collaboration with offshore teams.
• Current Epic Hospital Billing Certification.
• High school diploma or GED.

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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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