Product Analyst

Company Summary

is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Founded in 2011, we brought a B2C‑like experience to the B2B industry and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue.

As a Product Analyst at Zoro, you will partner with one or more product teams to provide data‑driven insights needed to improve the customer experience. In this role you will translate business questions into clear, measurable analysis, conduct descriptive and diagnostic analyses, execute analytical tasks, contribute to experiment design, and communicate findings in a clear, accessible way for partners. By identifying emerging trends and providing actionable outputs you will play a foundational role in helping your team make informed roadmap decisions.

• Support the tracking and analysis of key product metrics, user funnels, and behaviors to evaluate performance.
• Assist in translating business questions into structured analytical tasks with guidance from product managers and senior team members.
• Support the execution and analysis of A/B tests and experiments using established tools and methodologies.
• Develop and maintain dashboards and reports based on defined requirements.
• Identify basic trends and patterns in data and contribute to broader team analyses.
• Collaborate with cross‑functional partners to support product initiatives following established frameworks and guidance.

• Bachelor’s degree in a relevant field or equivalent practical experience.
• 1–3 years of experience with SQL and relational databases.
• Understanding of key product metrics, user funnels, and performance drivers.
• Knowledge of statistical methods and hypothesis testing.
• Strong communication skills with the ability to tailor insights to your audience.

• Proficiency in Python for data analysis, statistical modeling, or automation.
• Experience with BI and data visualization tools such as Looker, Tableau, or Power
  
  BI.
• Experience using AI tools for exploratory data analysis and automation.

Our total compensation plan includes the Zoro Incentive Plan (ZIP) designed to foster and reward strong performance. Total compensation is competitive and includes the following benefits:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment.
• Maternity support programs, nursing benefits, up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non‑birth parents. Adoption assistance program available.
• Six free therapy sessions each year with a licensed therapist and Wellhub portal membership to support mental and emotional wellbeing.
• At least 18 paid time off days annually for full‑time employees and six company holidays per year.
• Six‑percent company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
• Tuition reimbursement, student loan refinancing, and access to financial counseling, education, and tools.
• Charitable gift program – match gift to eligible educational, cultural, community health, and human service organizations.
• Employee discounts and admission to various civic and cultural institutions.
• Office perks such as coffee bar, beer on tap, unlimited snacks, onsite gym, and city skyline views.

Location:

Illinois

Salary range: $49,000 — $81,700 USD

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal‑opportunity workplace and committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process and throughout one’s employment.