More jobs:
AI Support & Architect
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-05-09
Listing for:
Everpass-Media
Full Time
position Listed on 2026-05-09
Job specializations:
-
IT/Tech
Technical Support, AI Engineer
Job Description & How to Apply Below
Everpass-Media in Chicago is hiring an AI & Knowledge Manager to enhance their AI-assisted customer support. This role focuses on automating high-volume troubleshooting through SMS/chat, managing knowledge content, and ensuring performance improvements. Candidates should have 4-7 years in customer experience or support operations, strong writing skills, and comfort in a fast-paced environment. The position offers a salary between $80,000 and $90,000, along with benefits like medical insurance, unlimited PTO, and a 401(k) match.
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