Digital Products Analyst; TEMP

Why iCrossing
For over 20 years, iCrossing has been partnering with the world’s largest B2B and B2C brands to provide connected marketing & technology solutions that transform brand experiences and marketing strategies into superior business outcomes. Our human centric approach evolves customer experience, employee experience, and user experience across digital and physical channels powered by data and intelligent creative.

As a Digital Solutions Analyst at iCrossing, you will be part of an integrated cross functional team driving client outcomes. Our digital solutions will pragmatically utilize iX strengths in all our competencies from strategy to technical delivery and everything in between. This role will play a key role in clarifying the client needs and alignment. You will also be embedded with Agile delivery teams to document, guide, and communicate the overall solution.

This is a full-time temporary-to-hire role and will require two days in the office.

• Define and document digital transformation journeys including mapping to pragmatic executable, technical requirements
• Conduct all aspects of the requirements process to support complex digital projects being defined, designed, and developed on behalf of our clients using Agile Scrum methodology
• Create requirements and related artifacts for digital projects, including User Stories, Use Cases, Process and Data Flow diagrams
• Work with digital, integration, and data technologies to design and implement new customer experience strategies and innovative solutions
• Create detailed functional specifications that document the agreed interface behavior for all types of users of the system and as well as any back-end business rules or data requirements
• Support the technology team by reviewing requirements and specifications as well as responding to requests for clarification and deeper analysis