Senior Director, Data & AI Strategy

Harbor is seeking a Senior Director, Data and AI Strategy to join our growing team. The Senior Director for Data & AI Strategy defines, leads, and grows Harbor’s consulting offering that helps law firms modernize how they use data, knowledge, and emerging technologies. This role sits at the intersection of strategy, transformation, and enablement, guiding clients as they adapt their operating models, systems, and practices for a technology-driven future.

The leader is accountable for the service line’s growth, profitability, and delivery excellence, and plays a critical role in developing Harbor’s perspective on how data, AI, and innovation reshape the business of law.

Strategic and Financial Leadership

• Own the financial performance of the service line, overseeing a multi-million-dollar budget and driving ambitious annual growth in the 30–40% range.
• Oversee monthly and annual reporting, including revenue forecasting, utilization management, and margin optimization.
• Track delivery performance throughout the month and reconcile projects at both month-end and year-end.
• Drive pricing and resourcing strategies that balance innovation investment with disciplined commercial management.
• Manage speculative budgets for new offerings, ensuring progress is measured and outcomes are reviewed against expectations.

Offering Development and Innovation

• Design, evolve, and manage the portfolio of Data & Innovation Strategy offerings to align with changing market needs.
• Lead the creation of new offerings that may be speculative or emerging, managing investment, delivery pilots, and refinement cycles.
• Encourage repeatable, scalable, and eventually productized delivery models to increase efficiency and profitability.
• Collaborate across Harbor’s service lines, including AI, Knowledge Transformation, and Technology-Enabled Solutions, to deliver integrated transformation programs.

Delivery Leadership

• Oversee high-impact client engagements, ensuring quality, consistency, and measurable value realization.
• Support client teams in designing and executing transformation programs that integrate data, AI, knowledge, and innovation strategies.
• Partner with delivery leads to ensure projects align with scope, budget, and desired business outcomes.

Talent Leadership and Development

• Recruit, develop, and retain exceptional talent across strategy, data, and innovation disciplines.
• Mentor team members, build clear career paths, and foster a culture of learning, experimentation, and accountability.
• Shape the team’s structure to ensure the right balance of strategic, delivery, and technical expertise.

Thought Leadership and Business Development

• Represent Harbor in the market as a leader in data, AI, and innovation strategy for the legal industry.
• Participate in Harbor’s Sounding Board Series for CIO, CINO, COO, and CMO audiences, and contribute to new and emerging topics.
• Speak at and attend industry events such as ILTA, contributing to thought leadership, panels, and networking opportunities.
• Support broader Harbor programs such as AI Mastermind and cross-firm initiatives, amplifying the firm’s perspective on technology transformation.
• Partner with senior stakeholders to position and sell Data + AI solutions to top-tier law firms.
• Support business development through thought leadership, proposals, and client presentations.

The Data & Innovation Strategy Service Line encompasses:

• Enterprise Data Strategy:
  Helping organizations understand how data flows through their business, design governance frameworks, recommend modern data platforms, and align implementation with long‑term vision.
• Practice Strategy:
  Assisting law firm practices with experience data, process optimization, and AI readiness in collaboration with Harbor’s marketing technology and experience teams.
• AI Strategy:
  Advising firms on their approach to AI adoption, governance, and prioritization of tools and investments.
• AI Enablement:
  Delivering training and rollout programs in collaboration with Harbor's AI laboratory and knowledge management teams.
• AI Custom Build:
  Acting as the business and client lead for custom AI solutions developed by Harbor’s Advanced Technology Team…