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CRM System IT Consultant

Director, Telco CRM Architecture

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: ServiceNow, Inc.
Full Time position
Listed on 2026-05-16
Job specializations:
  • IT/Tech
    CRM System, IT Consultant
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Service Now, Inc. is seeking a CRM Architect Director in Chicago, IL, to lead CRM implementations for telecommunications clients. The candidate should have deep expertise in the telco sector, with over 10 years in customer-facing roles and a strong knowledge of business models and operational challenges unique to the industry. Responsibilities include translating complex telco challenges into effective CRM solutions and mentoring field resources.

The role offers a flexible work environment and requires travel up to 25%.
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