Strategy & Analytics, Senior Analyst

Data Analytics Senior Analyst

This role is a high-impact, stakeholder-facing position for a self-driven professional who can operate independently, owning the full lifecycle of analytics solutions from requirements to delivery. You'll be a trusted partner to business teams, driving adoption, capturing feedback, and keeping things running smoothly without needing close oversight.

• Data Architecture:
  Understand the underlying data architecture supporting the Renewals business, and how to use it to report on business performance
• Trusted Advisor:
  Serve as the primary point of contact for all visualization-related needs; build strong, trust-based relationships with business partners to deeply understand their data goals; conduct office hours, training sessions, and onboarding for new users
• Adoption:
  Proactively engage stakeholders to drive dashboard adoption and self-service analytics across the organization
• Feedback and Enhancements:
  Own the end-to-end feedback loop - capture, prioritize, and implement stakeholder-driven enhancements in a structured and timely manner
• Operational Support:
  Provide responsive support, including assistance with time-sensitive escalations and high-priority requests; monitor dashboard health and proactively resolve issues before they impact stakeholders
• Documentation:
  Maintain clear, up-to-date documentation for dashboards, data sources, and support processes
• Strategic Partner:
  Act as a thought partner to senior business stakeholders – go beyond execution to proactively identify analytical opportunities and surface insights

• 2‑3 years of experience in renewals/sales analytics, business intelligence, or a related field.
• Strong proficiency in Tableau Desktop and Tableau Cloud; ability to write complex calculated fields, LOD expressions, table calculations; experience optimizing workbook performance – load times, extract strategies, and efficient viz design.
• Solid SQL skills including window functions, CTEs, and query optimization; ability to independently structure analytical approaches for complex, ambiguous business problems; hands‑on experience with Snowflake or equivalent enterprise data warehouse.
• Experience with data governance principles and implementing row‑level security (RLS) in Tableau to ensure appropriate data access across stakeholder groups.
• Proven track record of stakeholder‑facing work, comfortable leading conversations, gathering requirements, and managing expectations across seniority levels.
• Strong communication and interpersonal skills – able to make data accessible to both technical and non‑technical audiences.
• Demonstrated ability to influence without authority – able to drive alignment across cross‑functional teams and senior stakeholders.

• Bachelor’s degree in the quantitative field from an accredited university.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

The typical base salary range for this position is $99,400 – $150,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $118,900 – $163,500 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. This policy applies to recruiting, hiring, promotion, job assignment, compensation, training, and all other aspects of employment, and it applies regardless of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, age, disability, veteran or marital status, political viewpoint, or any other classification protected by law.