Director, Strategic Sourcing Services, Hardware

Company

Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni‑channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3

Ds (Delivery, Digital and Drive‑Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive‑Thrus, through McDelivery, dine‑in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel‑good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae‑dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.

We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel‑good meets fast‑paced.

McDonald’s has set an ambition to become a Global Indirect Sourcing and Procurement leader. To make this happen, we are standing up a new Global Indirect Sourcing and Procurement Organization (IS&P). This organization will help McDonald’s to better leverage our scale and unlock sustainable value for our company and communities. We are transforming our Indirect Sourcing and Procurement capabilities, processes, solutions, and ways of working to create One McDonald’s Way of buying Indirect goods and services responsibly.

This role presents an exceptional career opportunity to be a part of this journey as the leader of McDonald’s global strategic souring Hardware team.

• Store/restaurant technology hardware (POS, kiosks, digital menu boards, printers/scanners, edge devices)
• Data center / infrastructure hardware (servers/compute, storage, network)
• End‑user devices (laptops/desktops/tablets, peripherals)
• Resellers/VARs, OEM/ODM partners, and hardware maintenance/support services

• Category strategy & roadmap: Own a multi‑year global category strategy for hardware, aligned to business and technology roadmaps; build and maintain a sourcing pipeline across refresh, new capabilities, and transformation initiatives.
• Sourcing execution (RFx): Lead end‑to‑end sourcing events (RFI/RFP/RFQ), supplier evaluations, and award recommendations using structured selection criteria (value, risk, capability, innovation, and total cost).
• Commercial strategy & negotiation: Develop negotiation strategies and contract structures across OEM/ODM, VAR, and services partners (pricing models, rebates, price protections, warranties/RMA, lead times, SLAs, and service/support terms).
• Stakeholder leadership: Serve as a strategic business partner to senior leaders; influence decisions across IT and business teams, and align requirements, timelines, and funding to deliver outcomes.
• Supplier portfolio & segmentation: Develop and maintain a best‑in‑class supplier segmentation framework (e.g., spend, criticality, performance, risk) and use it to drive supplier rationalization and investment decisions.
• Supplier performance management (SRM): Establish performance targets and governance (including quarterly business reviews where applicable), monitor adherence to commitments, and drive corrective action and continuous improvement plans.
• Risk & supply continuity: Identify and manage category and supplier risks (allocation constraints, lead times, single‑source dependencies, financial/geopolitical exposure) and implement resiliency strategies (dual sourcing, continuity plans).
• Value delivery & analytics: Accountable for delivering cost savings and cost avoidance through fact‑based category strategies, demand optimization, and commercial negotiations; establish reporting to track…