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Tier 2 IT Support Technician — Lead & Resolve Issues
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-05-21
Listing for:
Metropolis
Full Time
position Listed on 2026-05-21
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Metropolis is seeking an experienced IT Support Technician, Tier 2, to provide advanced IT support. The role involves troubleshooting complex issues and mentoring Tier 1 staff.
Key responsibilities include managing IT hardware, administering Google Workspace, and contributing to IT projects. Applicants should have over 3 years of experience in a technical support role and strong macOS skills. The position is office-based at least four days a week.
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