Senior Director of Global Network Infrastructure

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Senior Director of Global Network Infrastructure

Jones Lang LaSalle (JLL)

Position Overview

Jones Lang LaSalle, a leading international commercial real estate firm, is seeking an exceptional Senior Director of Global Network Infrastructure to lead our enterprise-wide network strategy and operations. This executive role encompasses responsibility for global network architecture, cloud and on-premises infrastructure, network security operations, and operational excellence across all JLL locations worldwide.

Reporting directly to the Global Head of Infrastructure Operations, this position provides strategic leadership for network infrastructure services that enable JLL's global business operations.

Strategic Responsibilities

Enterprise Network Strategy & Vision

* Define and execute the global network infrastructure strategy, aligning technology roadmaps with business objectives and digital transformation initiatives

* Drive network modernization initiatives, including cloud migration, software-defined networking (SDN), and next-generation infrastructure adoption

* Establish enterprise-wide network architecture standards, governance frameworks, and reference models

* Lead strategic planning for network capacity, scalability, and geographic expansion to support business growth

* Evaluate emerging technologies and innovation opportunities to maintain competitive advantage

Executive Leadership & Business Partnership

* Serve as the executive voice for network infrastructure, presenting to C-suite leadership and board members on strategy, investments, and business impact

* Partner with business unit leaders to understand requirements and translate them into network infrastructure capabilities

* Drive cross-functional collaboration with Security, Applications, Cloud Services, and Business Continuity teams

* Representing IT infrastructure in enterprise risk management discussions and business continuity planning

* Champion digital workplace initiatives that depend on robust network connectivity

Financial & Resource Management

* Develop and manage annual network infrastructure budgets exceeding $20M, including capital and operational expenditures

* Drive total cost of ownership (TCO) optimization through strategic vendor relationships, contract negotiations, and service consolidation

* Build compelling business cases for infrastructure investments, articulating ROI and business value

* Optimize resource allocation across global network operations, architecture, engineering, and project teams

* Establish financial controls and KPIs to track budget performance and cost efficiency

Operational Leadership

Global Network Operations Oversight

* Direct network operations across 80+ countries, ensuring 99.99% availability for mission-critical business services

* Oversee incident management, problem resolution, and major incident response for global network infrastructure

* Establish and monitor SLAs for network services, holding teams accountable for performance commitments

* Drive continuous improvement in operational efficiency, MTTR reduction, and proactive issue prevention

* Ensure compliance with regulatory requirements, industry standards, and corporate policies globally

Infrastructure Architecture & Engineering

* Lead global network architecture team (Internal and MSP) in designing resilient, scalable solutions for data centers, cloud environments, and office locations

* Oversee WAN/LAN architecture, SD-WAN strategy, cloud networking (Azure, AWS, GCP), and hybrid connectivity solutions

* Direct network security architecture including firewalls, segmentation, zero-trust implementation, and threat prevention

* Guide technology selection and standardization decisions for routing, switching, wireless, and network services platforms

* Ensure architectural alignment with cybersecurity frameworks and data protection requirements

Vendor & Service Provider Management

* Negotiate and manage strategic relationships with tier-1 carriers, ISPs, and network technology vendors

* Oversee managed service provider relationships for network operations support and specialized services

* Drive vendor performance management, ensuring contractual compliance and service level achievement

* Lead RFP processes for major network infrastructure procurements and service contracts

* Establish vendor governance frameworks and regular business review cadences

Team Leadership & Development

Organization Building & Talent Management

* Lead a…