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Director, Data Analytics & Insights

Job in Chicago, Cook County, Illinois, 60602, USA
Listing for: Salesforce.com, Inc.
Full Time position
Listed on 2026-05-22
Job specializations:
  • IT/Tech
    Data Analyst, Data Science Manager
  • HR/Recruitment
Job Description & How to Apply Below
Position: Director, Recruiting Data Analytics & Insights
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Data

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Description Summary

We are seeking an experienced Director of Recruiting Analytics & Insights to lead strategic Recruiting analytics initiatives and drive data-informed decision making across our organization. In this role, you will be the architect of our data-driven initiatives that drive our Recruiting strategies with an emphasis on predictive analytics and an Agentic future for surfacing insights to the recruiting organization. You aren't just reporting on "time-to-fill";

you are investigating the why behind our hiring successes and failures. You will lead a team of analysts and researchers to turn raw data into actionable insights. This senior leadership role will lead a team of analysts and researchers, providing the team deep technical expertise and strategic vision to shape Recruiting's direction and deliver actionable insights.

Overview of the Role

We are seeking an experienced Director of Recruiting Analytics & Insights to lead strategic recruiting analytics initiatives and support data-informed decision making across the organization.

In this role, you will design and advance a data-driven recruiting strategy that goes beyond standard reporting to understand the drivers behind hiring outcomes through predictive analytics. You will lead a team of analysts and researchers, partnering closely with stakeholders to translate insights into action and help shape the future direction of recruiting through thoughtful, inclusive analytics while defining a future vision where AI Driven insights are a primary delivery mechanism to the recruiting organization.

Responsibilities

Provide visible leadership in shaping recruiting analytics and insights strategies across the organization

Partner with recruiting leaders, business partners, and stakeholders to identify opportunities and implement data-informed improvements

Lead the development of recruiting data perspectives, including metrics, visuals, deliverables, and insights used across the company

Design and communicate complex data analyses, research studies, and measurement frameworks in a clear and accessible way

Translate analytics and research findings into actionable insights aligned with recruiting objectives

Build and execute a multi-year roadmap for recruiting analytics, evolving the organization from reactive reporting to predictive and proactive insights with a goal of providing agentic driven outputs to the organization.

Define and track key performance metrics such as Quality of Hire, Lifetime Value of Hire, Source Effectiveness, and operational KPI's.

Develop dashboards and proactively surfaced insights for executive and operational audiences

Conduct reviews of the recruiting lifecycle to identify opportunities to improve data quality, insight integrity, and decision effectiveness

Collaborate with cross-functional partners including data engineering, dashboard design, recruiting, HR, finance, and workforce planning

Evaluate new initiatives for strategic alignment and prioritize work based on long-term organizational impact with an Agent first mindset.

Communicate vision effectively and influence stakeholders to align with shared goals

Build and maintain strong, trust-based relationships with key partners

Optimize resources to maximize impact while aligning work with recruiting and company priorities

Required Qualifications

Degree in Data Science, I/O Psychology, Statistics, Human Resources, or a related field, or equivalent experience

8+ years of experience in people analytics, research, or a related field

3+ years of experience directly leading teams and complex, cross-functional initiatives

Demonstrated ability to translate complex data into actionable business insights

Knowledge of HR information systems and people analytics platforms

Strong understanding of research methodologies and statistical techniques

Experience using data visualization tools such as Tableau or Power BI

Experience working with large-scale datasets and developing measurement frameworks

Strong communication skills with the ability to present insights to a variety of audiences, including executive leaders

Preferred Qualifications

Advanced degree in a relevant field

Experience in high-growth or technology-driven…
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