Field Support Technician

Match Point Solutions is a fast-growing, young, energetic global IT‑Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from ideas to outcome.

We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry‑specific best practices and expertise.

We are looking for a motivated and energetic Field Support Technician to support multiple client locations across the Chicago area. This role is ideal for fresh graduates or candidates with 1–2 years of IT experience who are eager to grow their career in IT support and networking.

Title: Field Support Technician

Location: Chicago, IL (Downtown)

Duration: Long‑Term Contract

Pay Rate: $20–$26/hr on W2

Key Responsibilities:

• Travel to multiple client sites for onsite IT support
• Handle basic system, desktop, and networking tasks
• Troubleshoot hardware, software, printers, and connectivity issues
• Assist with device setup, installations, and user support
• Work closely with internal teams and clients to resolve technical issues

Requirements:

• Fresh graduates or candidates with up to 2 years of experience are welcome
• Strong communication and interpersonal skills
• Go‑getter attitude with a willingness to learn
• Professional personality and customer‑focused approach
• Basic understanding of systems, desktops, and networking
• Must have own vehicle and valid driver’s license
• Travel is mandatory for this role

Match Point Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.