Business Systems Analyst III; Workday

WHAT IS BOX?

Box (NYSE:

BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations.

With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Box is looking for a Business Analyst III to support the HCM, Benefits, Compensation and Performance functions within Box. In this role, you will be part of the core team who is responsible for the design, functional development, support, maintenance and improvements of Workday programs. You will work with business partners and collaborate with our IT Enterprise Systems team by utilizing your technical expertise and business insights.

You will also partner closely with our People teams to plan, design and build optimal solutions for our systems and applications. An ideal candidate will have exceptional analytical, communication, and problem‑solving skills and will be comfortable interacting with all levels of the organization.

This role requires someone who can support world‑class, global tools and processes. The Business Analyst III will support projects and initiatives, with team supervision, that will enable a rapidly expanding business, and facilitate the growth of Box to the next level. It requires a self‑motivated professional that consistently brings a high level of dedication to projects, team members and business partners, along with the ability to strategically and tactically navigate the unique challenges of supporting a global organization.

• Partner with the Benefits, Talent, Compensation, and People Operations teams to understand business needs and design solutions that align with overall business strategies and manage to a successful delivery.
• Analyze business requirements, identify gaps, develop/create business requirements, document user stories, and translate business requirements into effective and efficient functional design specifications and application configuration/technical solutions.
• AI & Automation Innovation:
  Lead the exploration and implementation of agentic AI solutions to enhance workflows, and robust automations to streamline decision‑making, and elevate the employee experience.
• Become an Internal Workday HCM expert with knowledge of design, configuration, testing, and implementation; leverage business knowledge and expertise to identify opportunities for process improvements.
• Provide ongoing production support to the business regarding application functionality and data integrity, including identification, troubleshooting and resolution of critical production issues, enhancements, and year‑end processes.
• Test solutions to ensure they meet the business requirements/specifications, and document existing and new processes.
• Leverage Workday capabilities (Report Writer, prompts/filters, calculated fields, matrix/advanced reports, scheduling, security) to deliver scalable outputs.
• Partner with and assist integrations team in configuration and testing between Workday and other third‑party/custom solutions alongside business teams and vendors.
• Educate and guide users on effective and efficient approaches to implementing new features and provide…