Manager of Scrum - Agile Transformation
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-05-30
Listing for:
Request Technology, LLC
Full Time
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
IT Project Manager, Scrum Master, Systems Analyst, IT Consultant
Job Description & How to Apply Below
* We are unable to provide sponsorship for this role*
Qualifications- Hands-on experience as a Manager leading Scrum Masters (this is a Manager role, not just a Scrum Master)
- Experience as a Scrum Master for a minimum of 5 years for a software development team that was applying Agile/Scrum principles and practices
- Advanced knowledge of Agile/Scrum principles and practices
- Experience with agile transformations, building Agile teams and implementing Agile
- Previous experience leading scrum master’s and driving career development of direct reports
- 5+ years of experience with JIRA
- Advanced proficiency with Jira Advanced Roadmaps (formerly Portfolio) for program-level planning, capacity management, and dependency tracking
- Experience building and maintaining Jira automations, integrations (e.g., Confluence, Bitbucket/Git Hub, Service Now), and reporting dashboards using native and third-party tools (e.g., EazyBI, Scriptrunner)
- Experience with setting and implementing Agile specific metrics and KPI’s
- Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc.
- Experience in release planning and coordination at scale
- Ability to review large amounts of data and analyze, spot trends and provide analysis and insights
- Experience consolidating data from multiple data sources
- Basic understanding of IT infrastructure and IT systems design
- Familiarity within a ticketing system such as Service Now
- Drive efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work.
- Directly manage a team of Scrum Masters deployed across several product teams and partner with managed service provider
- Hold Scrum masters accountable to their roles and responsibilities and creates a governance structure to monitor performance.
- Partners with the group director and senior leaders across the organization to develop best practices and evolve Agile capabilities with the changing needs of the business.
- Be responsible for “maturing” Agile teams/squads.
- Provide support to the Product Owner and Delivery Team and lead by example.
- Participate in and lead discussions, decision making, and conflict resolution.
- Drive a trusting and safe environment where problems can be raised and resolved.
- Be responsible for identification and mitigation of project risks
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