Sr Director of Technology Delivery

Company Overview

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

• Enhance and optimize Agile delivery processes, governance, and release management.
• Drive predictable, high‑quality execution of technology initiatives across teams.
• Translate company goals into technical roadmaps, release schedules, and engineering plans.
• Oversee full lifecycle of delivery for platform enhancements, integrations, architectural improvements, and new technical capabilities.
• Ensure all solutions meet standards for performance, security, scalability, reliability, and compliance.
• Ensure platform uptime, stability, reliability, and performance across all systems.
• Foster a culture of engineering excellence, ownership, collaboration, mentorship, and continuous improvement.
• Optimize team structure, skills development, and resourcing across internal and external partners.
• Define and track KPIs related to engineering velocity, platform performance, quality, and operational stability.
• Use analytics and telemetry to identify bottlenecks and drive measurable improvements.
• Implement best practices across Dev Ops, automation, QA, and release processes.
• Manage technology budgets, vendor relationships, and third‑party development teams.
• Ensure strong vendor performance, cost‑effective resourcing, and high ROI for technology investments.

• Lead and partner on end‑to‑end customer migration programs across brand technology teams, ensuring smooth transitions to new platforms and services.
• Define migration frameworks, timelines, risks, and success metrics while coordinating cross‑functional resources.
• Serve as the escalation point for migration‑related issues and executive‑level communication.

• Partner with architecture on the full integration lifecycle for new tools and capabilities, from evaluation through rollout and adoption.
• Partner with product, engineering, and business teams to assess impact, define requirements, and ensure operational readiness.
• Provide structured onboarding, communication, training, and change‑management support.

• Act as a key liaison ensuring brand technology needs are understood and incorporated into infrastructure, common core, and enterprise architecture decisions.
• Translate brand priorities into actionable technical requirements and influence enterprise platform roadmaps.
• Maintain strong two‑way communication so brand teams remain aware of upcoming architectural or infrastructure changes.
• Collaborate with business, marketing, operations, customer service, and executive teams to translate needs into technical solutions.
• Provide clear communication of plans, timelines, risks, and milestones to stakeholders.
• Ensure alignment across teams to support product execution and business outcomes.

• Bachelor’s degree in Computer Science, Engineering, Business, or related field required; MBA or advanced degree preferred.
• 10+ years leading technology delivery or engineering functions, including 5+ years in senior leadership roles.
• Experience delivering large‑scale digital platforms or multi‑product ecosystem.
• Strong technical leadership across both the legacy Microsoft stack (C#, .NET, Type Script, SQL Server, Azure services) and the modern JavaScript stack (React, Node.js, Postgre
  
  SQL).
• Proven ability to guide multi‑stack engineering teams, set technical direction, and ensure high‑quality delivery across complex digital platforms.
• Experience architecting scalable, secure, and observable solutions in Azure, including modernizing legacy systems and enabling cloud‑native development.
• Skilled in leading platform modernization efforts from .NET/SQL Server to React/Node.js/Postgre
  
  SQL while maintaining stability and performance across environments.
• Excellent leadership, communication, stakeholder management, and technical decision‑making skills.

• Comprehensive full medical, dental and vision insurance.
• Basic life insurance at no cost to the employee.
• Company paid short‑term and long‑term disability.
• 12 weeks of 100% paid parental leave.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
• Retirement savings plan.
• Personal paid time off, paid holidays, company‑wide wellness day off.
• Paid time off to volunteer at nonprofit organizations.
• Pet friendly office environment.
• Commuter benefits.
• Group pet insurance.
• On‑job training and skills development.
• Employee Assistance Program (EAP).

At IPH, we welcome and encourage applications from individuals with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.