IT Support Technician
Job in
Chicago, Cook County, Illinois, 60691, USA
Listed on 2026-06-01
Listing for:
3B Staffing
Full Time
position Listed on 2026-06-01
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
100% onsite in downtown Chicago
6 to 18 months
USC or GC
Position Responsibilities
Will be focusing on in-place upgrades of Windows 10 computers to Windows 11. Additionally, will be working on deploying new computers and replacing end-of-life workstations.
100% in office Mon-Fri at Hyatt Corporate Office.
EXPERIENCE AND QUALIFICATIONS:
• Must have experience with Microsoft, Citrix, and Adobe software, as well as ticketing systems.
• Excellent customer service and communication skills required.
• 3 years of large corporate enterprise IT support experience required.
• Must have experience troubleshooting and repairing a wide range of manufacturer's desktops, laptops, servers, mobile devices and accessories.
• Must have a genuine desire to provide a high level of customer service and assist others.
• Must have analytical skills, persistence, above average communication skills, is able to work as part of a team, has incredible patience and tolerance, an aptitude for technical activities and a methodical and disciplined approach to problem-solving.
PREFERRED
SKILLS:
EDUCATION:
Associate's degree or certification required, Bachelor's preferred.
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