Business Analyst

Technical Business Analyst (Aviation/Enterprise)

Position Type: 6-Month Contract (Extendable / Long-term potential)

Location: Chicago, IL (Hybrid – 2 days per week onsite in the Downtown Loop)

• We are seeking a high-caliber Technical Business Analyst to join a major enterprise organization in downtown Chicago. In this role, you will act as a pivotal liaison between business stakeholders and technical application development teams within a fast-moving Digital Technology group.
• You will focus on driving clarity for crew and logistics-related application projects, supporting core applications, and helping navigate complex legacy application migrations and system integrations
  . The ideal candidate is a confident communicator who isn't afraid to challenge stakeholders, drive alignment, and operate independently across multiple work streams.

• Stakeholder Management: Confidently engage with, guide, and challenge business stakeholders to extract and refine project goals. Maintain exceptional, driving communication at all levels (managerial to executive).
• Requirements Gathering: Gather complex technical and business requirements, translating them into detailed process flows, user stories, and clear acceptance criteria.
• Agile Project Management: Actively create, manage, and refine user stories using Azure Dev Ops (ADO) and Jira
  .
• UX
  
  Collaboration:
  
  Partner closely with UX Designers to support stakeholder interviews, align defined user stories with Figma designs, and validate solutions with business units.
• Quality Assurance & Documentation: Author and update precise internal/external documentation. Evaluate and communicate thorough QA insights at every stage of systems development.
• Cross-Functional Alignment: Partner with diverse business units (including security, compliance, and core operations) to deliver monthly status reports and optimize systems integrations.

• Experience: 5+ years of experience in a Technical Business Analyst or Systems Development capacity.
• Enterprise Background: Proven experience navigating and delivering results within a large enterprise environment
  .
• Industry Expertise:
  Aviation or Airline industry experience is strongly preferred.
• Legacy Migrations: Direct, practical experience supporting legacy application migrations and complex system integrations.
• Communication: Elite ("A+") communication and interpersonal skills. Must have a proven track record of driving clarity and leading stakeholders rather than just taking notes.
• Tools: Hands‑on proficiency with Jira
  , Azure Dev Ops (ADO), and familiarity collaborating via Figma
  .
• Education: Technical degree or equivalent related professional work experience.